Anne Arundel Medical Center
A not-for-profit regional health system headquartered in Annapolis, MD that serves an area of more than one million people.
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Facts and Figures

(July 2016-June 2017)

 

  • Total licensed beds* ............. 425
  • Inpatient admissions.........26,300
  • Births...................................5,500
  • Emergency visits ..............97,000
  • Outpatient visits**............924,000
  • Medical staff ......................1,100+
  • Employees ........................4,700+
  • Operating revenue.....$695 million

 

AAMC Awards

 

  • Top five best hospitals in Maryland by U.S. News & World Report
  • Magnet® recognition by the American Nurses Credentialing Center
  • Top 25 of the Nation’s Best Practices in Patient and Family Engagement by the Caregiver Action Network
  • Top 10 Joint Replacement hospital by Orthopedic Network News
  • Top 100 Health Systems with Great Women’s Health Programs by Becker’s Hospital Review
  • American Stroke Association Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll
  • Exemplar recognition for family presence by the Institute for Patient- and Family-Centered Care
  • Delmarva Foundation Excellence Award for Quality Improvement

 

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At AAMC, Diversity inspires inclusion, and inclusion includes you! 

 

 

Our value and commitment to diversity, equity and inclusion is the core value embedded throughout the fabric of the AAMC healthcare system. We recognize, celebrate, promote and embrace these values of service excellence in every encounter with our patients and families, employees, suppliers, and communities.

 

- Tamiko L. Stanley, Head Of Diversity & Inclusion

 

 

 

 

 

 

 

 

Featured Jobs

Cardiology Technician I (Cardiology Lab) - PRN/Contingent / Rotating Day/Eve shifts and days
Position Objective:Contributes to the provision of high quality, cost effective health care as an integral member of the patient focused care team. Performs EKG procedures. Obtains and reports pertinent patient data facilitating accurate diagnostic outcomes. Communicates in a professional manner to all medical staff, hospital staff, patients and visitors.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Performs EKGs according to department standards.Assists with training and orientation of new staff; participates in team performance review.Registers patients accurately into the Master Patient Index. Communicates with patients, medical staff, hospital staff and visitors in a professional manner, provides excellent customer service as reflected in AAMC's policies and practices.Answers the phone following department guidelines, responds to inquiries, and refers all calls as appropriate.Adheres to the standardization, accuracy and compliance policies of the department and organization.Uses expertise in current modalities used to perform cardiac and other non-invasive testing. Uses knowledge of basic cardiac rhythm.Explains procedures to patients, providing instructions and direct care to ensure accuracy and patient comfort.Maintains flow of information intra and interdepartmentally, and adheres to departmental processes of paperwork as directed. Independently prioritizes work flow to meet deadlines and maximize productivity.Recognizes artifact and eliminates probable source; troubleshoots minor equipment problems.Maintains equipment in a safe and sanitary condition. Operates equipment in accordance with all department safety guidelines.Educational/Experience Requirements:High school diploma or equivalent.Excellent communication skills must be demonstrated.Knowledge of medical terminologyRequired License/Certifications:Current American Heart Association Healthcare Provider BLS CPR certification or must obtain within 90-days from date of hire.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Heavy Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Cardiology Technician I (Cardiology Lab) - PRN/Contingent / Rotating Day/Eve shifts and days
Position Objective:Contributes to the provision of high quality, cost effective health care as an integral member of the patient focused care team. Performs EKG procedures. Obtains and reports pertinent patient data facilitating accurate diagnostic outcomes. Communicates in a professional manner to all medical staff, hospital staff, patients and visitors.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Performs EKGs according to department standards.Assists with training and orientation of new staff; participates in team performance review.Registers patients accurately into the Master Patient Index. Communicates with patients, medical staff, hospital staff and visitors in a professional manner, provides excellent customer service as reflected in AAMC's policies and practices.Answers the phone following department guidelines, responds to inquiries, and refers all calls as appropriate.Adheres to the standardization, accuracy and compliance policies of the department and organization.Uses expertise in current modalities used to perform cardiac and other non-invasive testing. Uses knowledge of basic cardiac rhythm.Explains procedures to patients, providing instructions and direct care to ensure accuracy and patient comfort.Maintains flow of information intra and interdepartmentally, and adheres to departmental processes of paperwork as directed. Independently prioritizes work flow to meet deadlines and maximize productivity.Recognizes artifact and eliminates probable source; troubleshoots minor equipment problems.Maintains equipment in a safe and sanitary condition. Operates equipment in accordance with all department safety guidelines.Educational/Experience Requirements:High school diploma or equivalent.Excellent communication skills must be demonstrated.Knowledge of medical terminologyRequired License/Certifications:Current American Heart Association Healthcare Provider BLS CPR certification or must obtain within 90-days from date of hire.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Heavy Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Director - Service Excellence
Position Objective:Develops an integrated patient experience strategic plan, including vision, mission, objectives, strategy, deliverables, project execution, measurement, and results.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsResponsible for oversight of patient experience program, development, implementation, branding, training, and special projects organization-wide.Accomplishes objectives and builds support across various constituencies by engaging leadership and staff in all patient care delivery areas, clinical support, medical group and other departments.Work in partnership with VP, Quality and Patient Safety to ensure adherence to annual budget.Partners with clinical, administrative, and operations leadership to recommend and implement initiatives that continually promote improvements that impact patient experience.Collaborates with departments currently involved in supporting patient experience initiatives (Human Resources, Nursing, Patient Advocacy, Patient Family Centered Care, Marketing, Medical Group, Clinical Education) to ensure a smooth, coordinated operationalization of patient experience strategies and tactics.Develops opportunities for regularly celebrating successes, both at the individual and team level, promotes appropriate use of incentives to support achievements, and encouraging stretch goals recognizing communication, compassion, and coordination as critical keys to success.Understands national and regional benchmarks. Coordinates external bench marking projects and collaborative opportunities with external agencies.Provides in-depth analysis of all patient metrics, patient satisfaction surveys, written and verbal compliments and complaints, and qualitative data from multiple sources.Along with Patient Experience Coordinator, continuously monitors external and internal benchmarks to assess performance levels and recommends short and long-term actions for achieving targets.Coaches, educate, and inspires employees at all levels on patient experience endeavors.Educational/Experience Requirements:Requires a Master’s Degree in related field, at least 5 years’ experience in healthcare.Ability to build relationships, excel in collaborative work environment, communicate clearly and concisely, influence others, and concurrently manage multiple projects effectively. Ability to lead dynamic teams on all patient experience related matters. A thorough understanding of Performance Improvement tools HCAHPS, CMS and patient satisfaction surveys. Expert knowledge in key areas to include patient experience best practices, measurement tools, organizational change, best practices, facilitating and training employees.RequiredLicense/Certifications:NoneWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.Physical Demands –The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Director - Service Excellence
Position Objective:Develops an integrated patient experience strategic plan, including vision, mission, objectives, strategy, deliverables, project execution, measurement, and results.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsResponsible for oversight of patient experience program, development, implementation, branding, training, and special projects organization-wide.Accomplishes objectives and builds support across various constituencies by engaging leadership and staff in all patient care delivery areas, clinical support, medical group and other departments.Work in partnership with VP, Quality and Patient Safety to ensure adherence to annual budget.Partners with clinical, administrative, and operations leadership to recommend and implement initiatives that continually promote improvements that impact patient experience.Collaborates with departments currently involved in supporting patient experience initiatives (Human Resources, Nursing, Patient Advocacy, Patient Family Centered Care, Marketing, Medical Group, Clinical Education) to ensure a smooth, coordinated operationalization of patient experience strategies and tactics.Develops opportunities for regularly celebrating successes, both at the individual and team level, promotes appropriate use of incentives to support achievements, and encouraging stretch goals recognizing communication, compassion, and coordination as critical keys to success.Understands national and regional benchmarks. Coordinates external bench marking projects and collaborative opportunities with external agencies.Provides in-depth analysis of all patient metrics, patient satisfaction surveys, written and verbal compliments and complaints, and qualitative data from multiple sources.Along with Patient Experience Coordinator, continuously monitors external and internal benchmarks to assess performance levels and recommends short and long-term actions for achieving targets.Coaches, educate, and inspires employees at all levels on patient experience endeavors.Educational/Experience Requirements:Requires a Master’s Degree in related field, at least 5 years’ experience in healthcare.Ability to build relationships, excel in collaborative work environment, communicate clearly and concisely, influence others, and concurrently manage multiple projects effectively. Ability to lead dynamic teams on all patient experience related matters. A thorough understanding of Performance Improvement tools HCAHPS, CMS and patient satisfaction surveys. Expert knowledge in key areas to include patient experience best practices, measurement tools, organizational change, best practices, facilitating and training employees.RequiredLicense/Certifications:NoneWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.Physical Demands –The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Physical Therapy Aide:OP Rehab.-Annapolis, MD/Temporary FT/M-Th 7:30-3:30, Fri. &;30-4:00 w/Sat.
Position Objective:Provides therapeutic assistance under the direct supervision of a licensed Physical Therapist, Occupational Therapist, and/or Speech and Language Pathologist. Also prepares and decontaminates equipment, transports patients, and maintains the environment to facilitate the delivery of outpatient rehabilitation services.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsProvides therapeutic assistance to professional staff according to departmental standards, under the direct supervision of a licensed therapist. Escorts patients to and from the department as directed by a therapist. Assists in the monitoring of patient reactions to treatment, and communicates adverse reactions immediately to appropriate person.Maintains appropriate supply inventory levels on a daily basis in the clinic. Assists with front office duties on an as needed basis.Actively participates in departmental in-service activities, and department staff meetings.Participates in and completes materials related to departmental process improvement, departmental yearly competencies, and HealthStream in a timely manner.Demonstrates a professional image/attitude towards patients, coworkers, and others. (dress code, HIPAA, schedule flexibility).Maintains CPR certification, according to departmental policies. Complies with flu and TB testing according to AAHS policies.Complies with departmental procedures for time off requests and schedule changes.Participates in other designated projects or roles under the direction of Rehabilitation Services leadership.Inspects, sterilizes, and maintains physical therapy equipment according to departmental standards and completes required documentation. (hydroculators, freezers, splint pan, paraffin, alter G shorts, etc.) Cleans therapy equipment according to departmental standards.Participates in other designated projects or roles under the direction of Outpatient Rehabilitation leadership.Educational/Experience Requirements:GED or High School DiplomaPrior experience in a healthcare field preferredRequiredLicense/Certifications:Cardiopulmonary ResuscitationWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands –The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.Very heavy work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Physical Therapy Aide:OP Rehab.-Annapolis, MD/Temporary FT/M-Th 7:30-3:30, Fri. &;30-4:00 w/Sat.
Position Objective:Provides therapeutic assistance under the direct supervision of a licensed Physical Therapist, Occupational Therapist, and/or Speech and Language Pathologist. Also prepares and decontaminates equipment, transports patients, and maintains the environment to facilitate the delivery of outpatient rehabilitation services.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsProvides therapeutic assistance to professional staff according to departmental standards, under the direct supervision of a licensed therapist. Escorts patients to and from the department as directed by a therapist. Assists in the monitoring of patient reactions to treatment, and communicates adverse reactions immediately to appropriate person.Maintains appropriate supply inventory levels on a daily basis in the clinic. Assists with front office duties on an as needed basis.Actively participates in departmental in-service activities, and department staff meetings.Participates in and completes materials related to departmental process improvement, departmental yearly competencies, and HealthStream in a timely manner.Demonstrates a professional image/attitude towards patients, coworkers, and others. (dress code, HIPAA, schedule flexibility).Maintains CPR certification, according to departmental policies. Complies with flu and TB testing according to AAHS policies.Complies with departmental procedures for time off requests and schedule changes.Participates in other designated projects or roles under the direction of Rehabilitation Services leadership.Inspects, sterilizes, and maintains physical therapy equipment according to departmental standards and completes required documentation. (hydroculators, freezers, splint pan, paraffin, alter G shorts, etc.) Cleans therapy equipment according to departmental standards.Participates in other designated projects or roles under the direction of Outpatient Rehabilitation leadership.Educational/Experience Requirements:GED or High School DiplomaPrior experience in a healthcare field preferredRequiredLicense/Certifications:Cardiopulmonary ResuscitationWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands –The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.Very heavy work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
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It is our goal to ensure equity, increase and cultivate diversity, and inspire inclusion in a way that allows remarkable progress to occur and encourages everyone to bring their whole selves to the AAMC experience.

   

 

Employee Wellbeing:

At AAMC, we value our employees, and want them to be happy and healthy. AAMC employees enjoy the benefit of a multitude of wellbeing initiatives, including social outings, healthy cooking classes with AAMC dietitians and partnerships with educational institutions to further their education -- just to name a few things.