Assurant
At Assurant, we protect what matters most. Our employees are the heart and soul of our company and we encourage creativity and innovation.
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Everywhere we operate, our goal is to attract, hire and retain a diverse mix of talented employees who bring our values and purpose to life. We value differences in experience and perspective. We seek out individuals with varied backgrounds from all segments of society to serve our customers and clients around the globe.

We Help Our Customers

Benefits

Our benefits include a range of health insurance coverage options, a 401K retirement savings plan, Employee Stock Purchase Plan, professional development courses and workshops, volunteer and gift matching programs plus a concentration on work/life balance.

Career Opportunities

Digital Product Owner
In this role, you will be involved in every aspect of the product development process from discovery to delivery. You will work directly with designers, engineers and stakeholders to ship meaningful products to millions of users around the world. We are looking for candidates with an innovation mindset and full range of product development skills. Applicants must be able to push the boundaries of what is possible, while sharing in our healthy obsession of quality and simplicity.Primary ResponsibilitiesWork cross functionally with the business heads and delivery heads to execute the product strategy and roadmapEnsuring appropriate research and user testing is done before we build solutionsAct as a subject matter expert to a cross-functional team on sprint planning, standups, retrospectives, and maintaining/controlling a backlogWriting effective use cases that address the problems and needs of our usersDefining and instrumenting success criteria that is measured via qualitative and quantitative feedbackWorking with the Engineering Leads to manage technical debt and ensure timely delivery of projectsManage an effective and groomed backlogClearly define Acceptance Criteria per featureExpert Agile Processes management (Scrum and Agile Hybrid) and Cross Functional communicationWorld Class Program & Project Execution, consistently hitting datesEfficient Delivery of Services (High Quality, Low cost) with continuous improvementEfficient and Effective Solution Delivery Process development with continuous improvement driven by dataQualificationsEducation:Bachelor's degree preferably in business, IT, computer science, engineering, project management or another technology-focused field2-4 years of experience in managing moderate to high complexity agile projects Previous Experience:Proficiency in a wide range of tools and software.Experience working in a highly collaborative environment.Experience working closely in cross-disciplinary teams, including Business Analysts and Developers, to shepherd products through the complete SDLC.Comprehensive understanding of the current trends and best-practices in web, mobile, and emerging technologies.Strong practical knowledge of agile methodologies, product development, information architecture, usability testing, and UX/UI.Ability to work in a fast-paced environment, acting quickly when required.Understanding in HTML/CSS/JavaScript/.NETWorking knowledge of other coding languages and when they are appropriately used.Experience in implementing CMS solutions and maximizing them for efficiency and reusability.Familiarity with the technical architectural considerations involved when designing for complex systems.Other Requirements:Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate complex concepts clearly across different audiences and varying levels of the organization.An unwavering passion to advocate on behalf of our users.Relentless desire for innovation, balanced with business needs and customer expectations.Adept at leading software projects of varying sizes and degrees of complexity.A strong work ethic, tireless focus on the customer, demonstrated experience delivering business needs, and experience creating simple and intuitive interfaces for complex applications across multiple sectors (ecommerce, B2B, B2B2C, D2C).A passionate advocate for the user, always putting their needs first.Deep empathy for the user's daily struggles and challenges and commitment to always provide the best experience possible.
Digital Product Owner
In this role, you will be involved in every aspect of the product development process from discovery to delivery. You will work directly with designers, engineers and stakeholders to ship meaningful products to millions of users around the world. We are looking for candidates with an innovation mindset and full range of product development skills. Applicants must be able to push the boundaries of what is possible, while sharing in our healthy obsession of quality and simplicity.Primary ResponsibilitiesWork cross functionally with the business heads and delivery heads to execute the product strategy and roadmapEnsuring appropriate research and user testing is done before we build solutionsAct as a subject matter expert to a cross-functional team on sprint planning, standups, retrospectives, and maintaining/controlling a backlogWriting effective use cases that address the problems and needs of our usersDefining and instrumenting success criteria that is measured via qualitative and quantitative feedbackWorking with the Engineering Leads to manage technical debt and ensure timely delivery of projectsManage an effective and groomed backlogClearly define Acceptance Criteria per featureExpert Agile Processes management (Scrum and Agile Hybrid) and Cross Functional communicationWorld Class Program & Project Execution, consistently hitting datesEfficient Delivery of Services (High Quality, Low cost) with continuous improvementEfficient and Effective Solution Delivery Process development with continuous improvement driven by dataQualificationsEducation:Bachelor's degree preferably in business, IT, computer science, engineering, project management or another technology-focused field2-4 years of experience in managing moderate to high complexity agile projects Previous Experience:Proficiency in a wide range of tools and software.Experience working in a highly collaborative environment.Experience working closely in cross-disciplinary teams, including Business Analysts and Developers, to shepherd products through the complete SDLC.Comprehensive understanding of the current trends and best-practices in web, mobile, and emerging technologies.Strong practical knowledge of agile methodologies, product development, information architecture, usability testing, and UX/UI.Ability to work in a fast-paced environment, acting quickly when required.Understanding in HTML/CSS/JavaScript/.NETWorking knowledge of other coding languages and when they are appropriately used.Experience in implementing CMS solutions and maximizing them for efficiency and reusability.Familiarity with the technical architectural considerations involved when designing for complex systems.Other Requirements:Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate complex concepts clearly across different audiences and varying levels of the organization.An unwavering passion to advocate on behalf of our users.Relentless desire for innovation, balanced with business needs and customer expectations.Adept at leading software projects of varying sizes and degrees of complexity.A strong work ethic, tireless focus on the customer, demonstrated experience delivering business needs, and experience creating simple and intuitive interfaces for complex applications across multiple sectors (ecommerce, B2B, B2B2C, D2C).A passionate advocate for the user, always putting their needs first.Deep empathy for the user's daily struggles and challenges and commitment to always provide the best experience possible.
Insurance Specialist I
As an Insurance Specialist, you'll use your excellent customer service skills and your problem solving ability to efficiently and effectively respond to incoming customer inquiries and/or concerns in a high call volume environment. We are looking for an energetic person who will be responsible for providing exceptional front line customer service to our policyholders and clients. If you are a problem solver and thrive in a fast paced ever changing environment, this is the career for you!Key Responsibilities:Responding to incoming customer inquiries in a high volume inbound call center environment via telephone or in writing. This position will receive 70 to 100 calls per day.Supporting processing functions such as issuing insurance policies, certificates, endorsements, and cancellations for clients, customers, and agents.Identifying, analyzing, and resolving customer and client processing problems or errors that include department premium discrepancies and system problems.Communicating with external clients as well as internal departments.Basic Qualifications: High school diploma or GED Other Requirements:Must be able to work Saturdays as needed.Working knowledge of Windows based programs and basic data entry skills. Ability to handle multiple tasks and prioritize. Excellent verbal and written communication skills. Strong time management skills. Ability to adapt easily as procedure/client needs change. Good mathematical skills. Preferred Qualifications:1 year customer service experience in a high call volume environmentProperty and Casualty knowledge and/or agency experience. Property and Casualty Insurance License. Call center experience. Bilingual (English/Spanish) candidates be able to speak, read and write effectively in both languages.
Insurance Specialist I
As an Insurance Specialist, you'll use your excellent customer service skills and your problem solving ability to efficiently and effectively respond to incoming customer inquiries and/or concerns in a high call volume environment. We are looking for an energetic person who will be responsible for providing exceptional front line customer service to our policyholders and clients. If you are a problem solver and thrive in a fast paced ever changing environment, this is the career for you!Key Responsibilities:Responding to incoming customer inquiries in a high volume inbound call center environment via telephone or in writing. This position will receive 70 to 100 calls per day.Supporting processing functions such as issuing insurance policies, certificates, endorsements, and cancellations for clients, customers, and agents.Identifying, analyzing, and resolving customer and client processing problems or errors that include department premium discrepancies and system problems.Communicating with external clients as well as internal departments.Basic Qualifications: High school diploma or GED Other Requirements:Must be able to work Saturdays as needed.Working knowledge of Windows based programs and basic data entry skills. Ability to handle multiple tasks and prioritize. Excellent verbal and written communication skills. Strong time management skills. Ability to adapt easily as procedure/client needs change. Good mathematical skills. Preferred Qualifications:1 year customer service experience in a high call volume environmentProperty and Casualty knowledge and/or agency experience. Property and Casualty Insurance License. Call center experience. Bilingual (English/Spanish) candidates be able to speak, read and write effectively in both languages.
PROF TEST REQ - TALEO17
TEST REQ - DO NOT APPLYTEST REQ - DO NOT APPLY
PROF TEST REQ - TALEO17
TEST REQ - DO NOT APPLYTEST REQ - DO NOT APPLY
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