Centene Corporation
We provide high-quality, culturally-sensitive healthcare coverage and services to millions of people across the United States.
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Working With Us

We’re Centene. And we're making a big difference. We're using innovative thinking and new ideas to help cover the uninsured and underinsured. We're taking brand new approaches to helping our neighbors in our communities. We're anything but ordinary. And we're looking for people unlike anyone else - people like you.

Diversity

At Centene, we are committed to transforming the health of our communities, one person at a time. Our success comes from our most important asset, our employees. Named a Best Place to Work for Disability Inclusion by the US Business Leadership Network and American Association of People with Disabilities, Centene is proud of our diverse team and inclusive environment.

Social Responsibility

  • Centene ranked #27 in Fortune’s 100 Fastest Growing Companies
  • Centene ranked #19 in Fortune's Change the World List
  • Centene ranked #36 in Forbes' Global 2000: Growth Champions
  • Centene was one of 20 companies selected for a Perfect 100 on LGBTQ Inclusivity

Career Opportunities

Clinical Provider Trainer
ProfessionalPosition Purpose: Develop and implement trainings to educate network providers and their staff on the company's clinical philosophy and evidence-based practice methods. Collaborate with other staff, departments and health plan staff for maintaining and monitoring the delivery and effectiveness of the training program and identify solutions to challenges. Develop and provide formal provider staff training. Develop and maintain outreach program member materials with heavy emphasis on prevention and management using cost effective, evidence-based practice guidelines and patient empowerment strategies such as self management. Implement processes for documenting and monitoring training program for provider compliance and program effectiveness. Review provider profiling and training reports with provider agency staff to identify and report compliance with contract requirements and identify areas for improvement. Coordinate with Manager, Network Development for tracking network specific trainings. Participate in cross functional teams to solve system issues. Identify provider system needs and propose solutions. Develop and maintain relationships with provider training organizations to ensure provision of web-based provider training. May work with provider agencies to identify potential grant funding sources and provide technical assistance towards grant writing.Must be able to travel up to 40%Education/Experience: Master's degree in Behavioral Health or Social Science or LCSW, LMFT, LPC or PhD 3 years of related experience.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Clinical Provider Trainer
ProfessionalPosition Purpose: Develop and implement trainings to educate network providers and their staff on the company's clinical philosophy and evidence-based practice methods. Collaborate with other staff, departments and health plan staff for maintaining and monitoring the delivery and effectiveness of the training program and identify solutions to challenges. Develop and provide formal provider staff training. Develop and maintain outreach program member materials with heavy emphasis on prevention and management using cost effective, evidence-based practice guidelines and patient empowerment strategies such as self management. Implement processes for documenting and monitoring training program for provider compliance and program effectiveness. Review provider profiling and training reports with provider agency staff to identify and report compliance with contract requirements and identify areas for improvement. Coordinate with Manager, Network Development for tracking network specific trainings. Participate in cross functional teams to solve system issues. Identify provider system needs and propose solutions. Develop and maintain relationships with provider training organizations to ensure provision of web-based provider training. May work with provider agencies to identify potential grant funding sources and provide technical assistance towards grant writing.Must be able to travel up to 40%Education/Experience: Master's degree in Behavioral Health or Social Science or LCSW, LMFT, LPC or PhD 3 years of related experience.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Program Manager I
ProfessionalPosition Purpose: Plan, organize, monitor, and oversee programs utilizing cross functional teams to deliver defined requirements and meet business needs and strategic objectives. Support business department initiatives related to drug utilization review reporting that promote, quality, safety and cost of care opportunity including requirements gathering, creation of plans and schedules, obtaining and managing resources, and facilitating project execution and deployment . Utilize corporate and industry standard tools and techniques to effectively oversee programs according to department procedures.Coordinates with the PMO and Compliance team on timeline(s), status updates, business requirements and deliverablesMaintain detailed business process documentation including meeting minutes, action items, issues lists and risk management plans as applicableCreate and monitor all department deliverables to ensure adherence to quality standards including clinical reporting documents, related reference materials, and policy and procedure documentation. Communicate program status to management and key stakeholders.Identify resources, resolve issues, and mitigate risks. Identify requirements, procedures and problems to improve existing processesCoordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and business objectivesEducation/Experience: Bachelor's degree in related field or equivalent experience. 1+ years of project management or business process experience. Proficient with MS-Office applications with emphasis on Excel. Pharmacy Technician experience required.License/Certification: Valid CA Pharmacy Technician License required. National licensing preferred.Drug Utilization Review:Bachelor's degree in related field or equivalent experience. 1+ years of project management or business process experience. Proficient with MS-Office applications with emphasis on Excel. Understanding of Drug Utilization Review (DUR), Medication Therapy Management (MTM), Therapeutic Interchange, drug trend and analytics, and NCQA and HEDIS standards. Project management and health care experience preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Program Manager I
ProfessionalPosition Purpose: Plan, organize, monitor, and oversee programs utilizing cross functional teams to deliver defined requirements and meet business needs and strategic objectives. Support business department initiatives related to drug utilization review reporting that promote, quality, safety and cost of care opportunity including requirements gathering, creation of plans and schedules, obtaining and managing resources, and facilitating project execution and deployment . Utilize corporate and industry standard tools and techniques to effectively oversee programs according to department procedures.Coordinates with the PMO and Compliance team on timeline(s), status updates, business requirements and deliverablesMaintain detailed business process documentation including meeting minutes, action items, issues lists and risk management plans as applicableCreate and monitor all department deliverables to ensure adherence to quality standards including clinical reporting documents, related reference materials, and policy and procedure documentation. Communicate program status to management and key stakeholders.Identify resources, resolve issues, and mitigate risks. Identify requirements, procedures and problems to improve existing processesCoordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and business objectivesEducation/Experience: Bachelor's degree in related field or equivalent experience. 1+ years of project management or business process experience. Proficient with MS-Office applications with emphasis on Excel. Pharmacy Technician experience required.License/Certification: Valid CA Pharmacy Technician License required. National licensing preferred.Drug Utilization Review:Bachelor's degree in related field or equivalent experience. 1+ years of project management or business process experience. Proficient with MS-Office applications with emphasis on Excel. Understanding of Drug Utilization Review (DUR), Medication Therapy Management (MTM), Therapeutic Interchange, drug trend and analytics, and NCQA and HEDIS standards. Project management and health care experience preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Customer Service Representative I
HourlyPosition Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and navigation Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application Process written customer correspondence and provide the appropriate level of timely follow up May coordinate member transportation and make referrals to other departments as appropriate Maintain performance and quality standards based on established call center metrics including turn-around timesFoundation Care:Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reductionEducation/Experience: High school diploma or equivalent. 1+ years of call center customer service experience, or 2+ years of customer service experience, preferably in a healthcare or insurance environment. Depending on the state, bi-lingual may be preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Customer Service Representative I
HourlyPosition Purpose: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and navigation Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application Process written customer correspondence and provide the appropriate level of timely follow up May coordinate member transportation and make referrals to other departments as appropriate Maintain performance and quality standards based on established call center metrics including turn-around timesFoundation Care:Ensure pharmacy orders and invoices are distributed appropriately to patients and physicians; input patient information into Customer Relationship Management application (CRM) and manage patient billing services Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reductionEducation/Experience: High school diploma or equivalent. 1+ years of call center customer service experience, or 2+ years of customer service experience, preferably in a healthcare or insurance environment. Depending on the state, bi-lingual may be preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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