Monterey Bay Aquarium
The mission of the nonprofit Monterey Bay Aquarium is to inspire conservation of the ocean.
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What Sets Us Apart

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1. We're an inclusive, committed, diverse group of people who collaborate.

 

2. We're passionate about learning more and doing more to better our world.

 

3. We're all dedicated to conservation of the ocean.

Making a Difference

Our Culture

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Working at the Monterey Bay Aquarium is more than just going to the office every day. In addition to our purpose-driven work in one of the most beautiful spots in the world, we offer a competitive compensation and benefits package (medical, dental and life insurance; floating holidays, vacation and sick time) including a couple of things we feel distinguish us: a unique and generous retirement plan and a wellness program staff can't wait to join. We do our best to walk the talk so we offer our team members discounts at our Cafe, which serves local, sustainable and organic foods, plus subsidized gym memberships and alternative transportation discounts, too. Our goal of working toward a healthy ocean can only be achieved with a healthy organization, which is something we strive for here at the Aquarium.

Opportunities at Monterey Bay

Development Assistant
Job summary The Development Assistant provides full administrative support for our donor program (up to $2,499), including timely processing of gifts and acknowledgments, preparing renewals, implementing donor communications, and updating program reports. Provides excellent customer service to donors across multiple channels: on the phone, in writing, and in person at donor events.Core ResponsibilitiesPerforms accurate and timely data entry for gifts up to $2,499, including annual gifts, general donations, commemorative gifts, matching gifts, and specialized membership data entry. Includes producing acknowledgements in a timely manner and preparing monthly renewal letters.Serves as primary administrative contact for donors, including responding to emails, letters and phone calls in a timely manner. Contacts donors as needed to confirm gift details; makes cultivation calls.Provides administrative support for donor communications: creates and segments lists in the database; prepares and tracks in-house mailings.Tracks and maintains development inventory, including print archives; reorders supplies.Updates monthly reports including renewal fulfillment report and donor statistics report.Performs weekly queries in the database to ensure accuracy of data entry.Provides administrative support for Director of Annual Giving.Provides administrative support for Institutional Giving program, including data entry, acknowledgment, record keeping, reports, inventory tracking, and other tasks as assigned.Provides back-up administrative support for Senior Development Assistants in Annual Fund and Gift Planning as needed with data entry and fulfillment.Provides administrative support for and attends member and donor events as needed (requires some nights and weekends).Absolutely Required Skills / Knowledge / Ability / Experience or EducationMinimum four year degree or equivalent experienceMust be comfortable in fast-paced, high-volume environmentExcellent organization skills and attention to detailExcellent customer service and written/oral communications skillsExcellent computer skills including Microsoft Word and ExcelDesired Skills / Knowledge / Ability / Experience or EducationTwo years of development/fund raising experience in a non-profit organization preferredTwo years of experience working with database programs, Raiser's Edge preferredAncillary ResponsibilitiesOpportunity to audit and improve processes and procedures for efficiency and accuracy.Reference # 23092Posted on 11 Oct 2018Location(s) Monterey BayExpertise DevelopmentWork type(s) Regular, Full Time, Hourly (non-exempt)Job level(s) Entry/graduate, GraduateMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Development Assistant
Job summary The Development Assistant provides full administrative support for our donor program (up to $2,499), including timely processing of gifts and acknowledgments, preparing renewals, implementing donor communications, and updating program reports. Provides excellent customer service to donors across multiple channels: on the phone, in writing, and in person at donor events.Core ResponsibilitiesPerforms accurate and timely data entry for gifts up to $2,499, including annual gifts, general donations, commemorative gifts, matching gifts, and specialized membership data entry. Includes producing acknowledgements in a timely manner and preparing monthly renewal letters.Serves as primary administrative contact for donors, including responding to emails, letters and phone calls in a timely manner. Contacts donors as needed to confirm gift details; makes cultivation calls.Provides administrative support for donor communications: creates and segments lists in the database; prepares and tracks in-house mailings.Tracks and maintains development inventory, including print archives; reorders supplies.Updates monthly reports including renewal fulfillment report and donor statistics report.Performs weekly queries in the database to ensure accuracy of data entry.Provides administrative support for Director of Annual Giving.Provides administrative support for Institutional Giving program, including data entry, acknowledgment, record keeping, reports, inventory tracking, and other tasks as assigned.Provides back-up administrative support for Senior Development Assistants in Annual Fund and Gift Planning as needed with data entry and fulfillment.Provides administrative support for and attends member and donor events as needed (requires some nights and weekends).Absolutely Required Skills / Knowledge / Ability / Experience or EducationMinimum four year degree or equivalent experienceMust be comfortable in fast-paced, high-volume environmentExcellent organization skills and attention to detailExcellent customer service and written/oral communications skillsExcellent computer skills including Microsoft Word and ExcelDesired Skills / Knowledge / Ability / Experience or EducationTwo years of development/fund raising experience in a non-profit organization preferredTwo years of experience working with database programs, Raiser's Edge preferredAncillary ResponsibilitiesOpportunity to audit and improve processes and procedures for efficiency and accuracy.Reference # 23092Posted on 11 Oct 2018Location(s) Monterey BayExpertise DevelopmentWork type(s) Regular, Full Time, Hourly (non-exempt)Job level(s) Entry/graduate, GraduateMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Sleepover Program Supervisor, Guest Experience
Job summary The Sleepover Program Supervisor works closely with the Assistant Manager of Specialty Programs and is responsible for the day-to-day operation of the Aquarium's Sleepover Program.  This position hires and supervises staff and volunteers, oversees all aspects of program logistics and develops activities for sleepovers. The Sleepover Programs Supervisor has direct supervision of guests, staff and volunteers overnight during these events. This position will also deliver programs and tours during both daytime and evening hours.Core ResponsibilitiesResponsible for the scheduling and programming of the year-round sleepovers, including supervision and coordination of special groups, weekday and special holiday sleepoversTraining and supervision of on-call employees and teen and adult volunteers who deliver educational programming and offer logistical supportOvernight supervision of guests, on-call employees and volunteers during sleepoversServe as a liaison between Guest Experience and other departments in the scheduling and implementation of sleepoversEnsure that all marketing materials for Sleepovers including print, web and onsite monitors are up to date and assist with new ways to increase participation in SleepoversWork with the Manager of Public Programs and Sales Department to ensure participation goals are metProvide daily program support by delivering feeding narrations, auditorium programs, tours or other public programsProvide support delivering programming an non-sleepover evening events as neededProvide superlative guest experience through supporting the Operations team with daily support on the floorAbsolutely Required Skills / Knowledge / Ability / Experience or EducationBachelor's degree in a theatre, natural science or education related field or a combination of related education and work experience.Two years supervisory experience—ideally in an educational, museum or campTwo years' experience delivering educational, theatrical or related programming in an informal setting.Demonstrated ability to develop and deliver educational programs in a fun, scientifically accurate and engaging manner.Strong interpersonal skills and demonstrated ability to work with a variety of types of professionals, interns and volunteers of various ages.Must be self-directed with ability to make independent decisions.Must be highly organized, reliable and self-motivated.Must be able to work weekends, evenings and holidays.Interest and enthusiasm in providing exemplary service to Aquarium guests.Desired Skills / Knowledge / Ability / Experience or EducationStrong computer skills with demonstrated experience in creating work and program schedules with precision and accuracyPrior experience with program and activity developmentStrong background in local marine science and education, with a demonstrated ability to apply concepts in educational settingsFluency in Spanish is a plusAncillary ResponsibilitiesExperience work planningExperience strategizing program development for sleepover programsReference # 23091Posted on 11 Oct 2018Location(s) Monterey BayExpertise Guest & Guide ProgramsWork type(s) Regular, Full Time, Salaried (exempt)Job level(s) Experienced, ManagementMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Sleepover Program Supervisor, Guest Experience
Job summary The Sleepover Program Supervisor works closely with the Assistant Manager of Specialty Programs and is responsible for the day-to-day operation of the Aquarium's Sleepover Program.  This position hires and supervises staff and volunteers, oversees all aspects of program logistics and develops activities for sleepovers. The Sleepover Programs Supervisor has direct supervision of guests, staff and volunteers overnight during these events. This position will also deliver programs and tours during both daytime and evening hours.Core ResponsibilitiesResponsible for the scheduling and programming of the year-round sleepovers, including supervision and coordination of special groups, weekday and special holiday sleepoversTraining and supervision of on-call employees and teen and adult volunteers who deliver educational programming and offer logistical supportOvernight supervision of guests, on-call employees and volunteers during sleepoversServe as a liaison between Guest Experience and other departments in the scheduling and implementation of sleepoversEnsure that all marketing materials for Sleepovers including print, web and onsite monitors are up to date and assist with new ways to increase participation in SleepoversWork with the Manager of Public Programs and Sales Department to ensure participation goals are metProvide daily program support by delivering feeding narrations, auditorium programs, tours or other public programsProvide support delivering programming an non-sleepover evening events as neededProvide superlative guest experience through supporting the Operations team with daily support on the floorAbsolutely Required Skills / Knowledge / Ability / Experience or EducationBachelor's degree in a theatre, natural science or education related field or a combination of related education and work experience.Two years supervisory experience—ideally in an educational, museum or campTwo years' experience delivering educational, theatrical or related programming in an informal setting.Demonstrated ability to develop and deliver educational programs in a fun, scientifically accurate and engaging manner.Strong interpersonal skills and demonstrated ability to work with a variety of types of professionals, interns and volunteers of various ages.Must be self-directed with ability to make independent decisions.Must be highly organized, reliable and self-motivated.Must be able to work weekends, evenings and holidays.Interest and enthusiasm in providing exemplary service to Aquarium guests.Desired Skills / Knowledge / Ability / Experience or EducationStrong computer skills with demonstrated experience in creating work and program schedules with precision and accuracyPrior experience with program and activity developmentStrong background in local marine science and education, with a demonstrated ability to apply concepts in educational settingsFluency in Spanish is a plusAncillary ResponsibilitiesExperience work planningExperience strategizing program development for sleepover programsReference # 23091Posted on 11 Oct 2018Location(s) Monterey BayExpertise Guest & Guide ProgramsWork type(s) Regular, Full Time, Salaried (exempt)Job level(s) Experienced, ManagementMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Security & Logistics (Shipping & Receiving) Administrative Lead
Job summary The Security & Logistics (Shipping & Receiving) Administrative Lead is responsible for supporting the staff and operational efforts of the Security and Logistics departments. The primary role is administrative; budget maintenance, tracking purchase orders, placing orders for supplies, dispatching officers, keeping statistics for metrics organization and presentation, tracking, storing and purging lost and found items, and other administrative, logistics or security functions as assigned.Core Responsibilities Provide an outstanding customer experience to internal and external customers.Coordinate a variety of administrative functions in support of MBA's Security staff and operations that include but are not limited to, maintaining, and tracking the Security and Logistics (Shipping and Receiving) budgets, preparing and tracking purchase orders, placing orders for equipment replacement and uniforms and providing general clerical support with limited supervision.Have a working knowledge of the Logistics Department operation, serve as back up to that function and have a working knowledge of shipping and receiving software, packaging and process.Coordinate with vendors and make needed purchases to support the Security and Logistics Departments as needed.Be the Security & Logistics department liaison for the Guest Experience Administrative Team and be well versed in MBA budgeting principals, software and process.Coordinate with the Human Resources Department and provide prox card and name tags ID services for new hires and maintain/audit the access control database as needed.Provide training on Lost/Found and Access Control systems.Maintain a record and monthly purge of Lost and Found items, provide return shipping and accountability of identified found items return to owner.Conduct new hire on boarding training as needed or requested.Perform dispatch functions for aquarium, to include monitoring and dispatching radio calls, monitoring surveillance cameras and access control doors and gates.Assist in maintaining daily security logs, key and radio control forms, vehicle logs and the lost and found program as directed by Security Supervisors.Maintain active records in the security Dispatch office for on call emergency call numbers for all departments subject to call back.Maintain access control database, provide records when needed, organize card holder information and access levels as needed.Assist other aquarium departments with operational and special needs as directed .Maintain confidentiality in all aspects of the security function and reporting duties.Observe and report any violations of company policies, security risks, or safety hazards to the appropriate managers.Absolutely Required Skills / Knowledge / Ability / Experience or Education High school diploma or equivalent.Computer literate with proven Microsoft Word, Excel and Outlook knowledge/experience.Ability to multi-task and prioritize activities based on urgency.Must be able to pass and maintain a comprehensive background and local police check, free of felony, misdemeanor and other types of convictions with a verdict of anything other than not-guilty.Ability to pass post-hire drug screening test and random, periodic drug screening tests.Ability to work within; and maintain MBA's Core Values Desired Skills / Knowledge / Ability / Experience or EducationPrevious work experience in surveillance systems monitoring.Experience with the following software; Wrike, Adaptive, Intact, Exaqvision, S2 Access Control, Aiphone, Chargerback.Flexible schedule with the availability to work week-ends and holidays as assigned or scheduled.Reference # 23071Posted on 04 Oct 2018Location(s) Monterey BayExpertise Guest Experience & SecurityWork type(s) Regular, Full TimeJob level(s) ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Security & Logistics (Shipping & Receiving) Administrative Lead
Job summary The Security & Logistics (Shipping & Receiving) Administrative Lead is responsible for supporting the staff and operational efforts of the Security and Logistics departments. The primary role is administrative; budget maintenance, tracking purchase orders, placing orders for supplies, dispatching officers, keeping statistics for metrics organization and presentation, tracking, storing and purging lost and found items, and other administrative, logistics or security functions as assigned.Core Responsibilities Provide an outstanding customer experience to internal and external customers.Coordinate a variety of administrative functions in support of MBA's Security staff and operations that include but are not limited to, maintaining, and tracking the Security and Logistics (Shipping and Receiving) budgets, preparing and tracking purchase orders, placing orders for equipment replacement and uniforms and providing general clerical support with limited supervision.Have a working knowledge of the Logistics Department operation, serve as back up to that function and have a working knowledge of shipping and receiving software, packaging and process.Coordinate with vendors and make needed purchases to support the Security and Logistics Departments as needed.Be the Security & Logistics department liaison for the Guest Experience Administrative Team and be well versed in MBA budgeting principals, software and process.Coordinate with the Human Resources Department and provide prox card and name tags ID services for new hires and maintain/audit the access control database as needed.Provide training on Lost/Found and Access Control systems.Maintain a record and monthly purge of Lost and Found items, provide return shipping and accountability of identified found items return to owner.Conduct new hire on boarding training as needed or requested.Perform dispatch functions for aquarium, to include monitoring and dispatching radio calls, monitoring surveillance cameras and access control doors and gates.Assist in maintaining daily security logs, key and radio control forms, vehicle logs and the lost and found program as directed by Security Supervisors.Maintain active records in the security Dispatch office for on call emergency call numbers for all departments subject to call back.Maintain access control database, provide records when needed, organize card holder information and access levels as needed.Assist other aquarium departments with operational and special needs as directed .Maintain confidentiality in all aspects of the security function and reporting duties.Observe and report any violations of company policies, security risks, or safety hazards to the appropriate managers.Absolutely Required Skills / Knowledge / Ability / Experience or Education High school diploma or equivalent.Computer literate with proven Microsoft Word, Excel and Outlook knowledge/experience.Ability to multi-task and prioritize activities based on urgency.Must be able to pass and maintain a comprehensive background and local police check, free of felony, misdemeanor and other types of convictions with a verdict of anything other than not-guilty.Ability to pass post-hire drug screening test and random, periodic drug screening tests.Ability to work within; and maintain MBA's Core Values Desired Skills / Knowledge / Ability / Experience or EducationPrevious work experience in surveillance systems monitoring.Experience with the following software; Wrike, Adaptive, Intact, Exaqvision, S2 Access Control, Aiphone, Chargerback.Flexible schedule with the availability to work week-ends and holidays as assigned or scheduled.Reference # 23071Posted on 04 Oct 2018Location(s) Monterey BayExpertise Guest Experience & SecurityWork type(s) Regular, Full TimeJob level(s) ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
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