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Assoc. Director, External Quality - Drug Product (Non-sterile) Manufacturing at Merck USA in Rahway, NJ

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Requisition ID: QUA006473

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck is on a quest for cures and is committed to being the world’s premier, most research-intensive biopharmaceutical company. Today, we’re doubling down on this goal. Merck Research Laboratories is a true scientific research facility of tomorrow, and will take Merck’s leading discovery capabilities and world-class small molecule and biologics R&D expertise to create breakthrough science that radically changes the way we approach serious diseases. 

The incumbents will be responsible for serving as the quality representatives for, and providing quality oversight of, contractors performing various GMP activities supporting the production of clinical supplies, on behalf of Merck. Key activities this position would be responsible for include: leading internal contractor related issue investigation and resolution teams, review and approval of contractor-initiated investigations associated with deviations, negotiation of site and global Technical and Quality Agreements, participating in contractor GMP audits as a Subject Matter Expert, development and creation of contractor related metrics, conduct of contractor “deep dive” quality assessments such in data integrity and leading cross-functional contractor performance reviews as the quality lead for the oversight platform.  

The position will be heavily involved in close collaboration with the contractor quality and technical personnel and interacting with their functional equivalents in Quality Disposition and Pharmaceutical Research and Development and, Procurement on strategic objectives utilizing external contractors including GMP qualification as well as site/project selection. Additionally, the incumbent would serve as the bridge between R&D and Commercialization activities and develop a strong working relationship with commercial external quality management personnel. The incumbents would be the key quality representatives attending and contributing at oversight and business review meetings with Merck and contractor personnel to discuss projects, financial, operational/quality and overall performance topics.  

In addition to the job specific responsibilities discussed above, the incumbents are expected to independently execute on the following:

  • Plans and facilitates high risk and highly complex Quality-related process reviews and/or investigations under minimal supervision
  • Provides project leadership in area of expertise in own discipline (such as leading or facilitating teams involving source area representatives in a matrix management environment.)
  • Leads Quality-related reviews, cross-functional process teams and/ or investigations, serving as a subject matter expert
  • Engages in strategic planning activities across the Quality Unit and directly responsible for project planning and activities of self and indirect reports associated with team activities
  • Makes independent decisions and acts with authority to carry out required actions
  • Coaches, mentors and develops colleagues in areas of expertise.  Leads others in a matrix/management environment
  • Lead the resolution of business practice, Quality and/ or compliance issues of broad scope and highest level of complexity. on cross-functional and/ or cross-divisional basis
  • Identifies trends and/or potential compliance gaps and proactively leads the resolution of long-standing or significant issues affecting quality and efficiency. 
  • Leads communication, and serves as Quality spokesperson, on a variety of Quality or compliance-related issues. 
  • Interprets complex regulatory requirements for various audiences, including source area management, and facilitates communication of these requirements across stakeholders.  Reviews draft policy and standards.
  • Communicates with senior management within Merck and the contractor organization.  Facilitates and/or prepares cross-functional management presentations.
  • Identifies and leads implementation of Contractor and Supplier System improvements.
  • Travel up to 20%.



  • A Bachelor’s Degree in Engineering, Biology, Chemistry or related field with at least 10 years of relevant experience within the pharmaceutical industry OR an Advanced Degree in Engineering, Biology, Chemistry or related field with at least 8 years relevant experience.


  • Strong scientific/ technical knowledge and experience in R&D activities, coupled with the ability to interact with scientific subject matter experts on various product initiatives and issues in the following areas of Drug Product (Non-sterile) manufacturing.
  • Must be able to travel up to 20% both domestically and internationally.


  • Strong compliance knowledge of GMP regulations coupled with proficiency in interpreting and applying GMPs to a R&D environment
  • Strong understanding of regulatory agency regulations and requirements
  • Strong scientific/ technical expertise, perspective and judgment in the selected subject matter area coupled with the ability to interact with scientific subject matter experts on various product initiatives.
  • Ability to independently interact with regulatory officials and external auditing parties
  • Possess deep drug development knowledge; demonstrated ability to facilitate training and learning in colleagues and apply knowledge to enhance the drug development process.
  • Demonstrated knowledge of continuous improvement methodologies; ability to lead matrix teams, recognize improvement opportunities, develop appropriate solutions and follow through on implementation
  • Strategic view of project issues in a Quality Systems environment
  • Strongly developed cross-functional teamwork, collaboration, influencing and negotiation skills
  • Demonstrated skills in communicating (oral and written) effectively with diverse individuals/ groups 
  • Demonstrated time management skills, ability to conduct well defined projects within discipline or area of expertise
  • Demonstrated skills in leading; operational planning (3 mos to 1 year span); integrating, managing, and/or coordinating similar/ related teams, units, work processes or functions.

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need an accommodation for the application process please email us at staffingaadar@merck.com.


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


For more information about personal rights under Equal Employment Opportunity, visit:


            EEOC Poster

            EEOC GINA Supplement 

Job: Qual Assurce - 3rd Party Manuf
Other Locations:
Employee Status: Regular
Travel: Yes, 20 % of the Time
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck

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