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Event Coordinator at City and County of Denver in Denver, CO

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About Us

The secret is out: Denver is the nation's top place to live, work, and play. Being the best place to live isn't easy; maintaining such a reputation means we need the best people working for the residents of Denver. People who want to make a difference; people who want to give back; people who want to be at the heart of this city and have a hand in creating our future. When you join us, you will employ your unique skills to do important and meaningful work critical to the success of both your organization and the city as a whole. Be a part of the city that you love. #WhereDenverWorks.

Denver's Parks and Recreation Department boasts one of the most expansive and diverse park systems in the Rocky Mountain West offering: more than 350 urban parks and parkways, 7 golf courses, one of the largest skate parks in the region, 14,000 acres of mountain parks, the Buffalo Bill Museum and bison herd, and a Ropes Challenge Course. We also provide and manage 28 neighborhood recreation centers with 13 indoor and 16 outdoor pools that offer hundreds of affordable programs throughout the year to our community.

The Parks Permitting team provides direct customer service and administrative support to those requesting various types of use permits for the City of Denver's parks and facilities such as, but not limited to: athletic fields/tennis courts, temporary vending, facility rentals, private fee-based activities, public events and special occasions permits. The Parks Permitting team processes permits according to City policies and rules - ensuring safe use of Denver's prized parks and facilities.

About Our Job

The Event Coordinator will provide technical information, specialized assistance and customer service to internal and external customers seeking use of Denver event facilities. This is a full-time, exempt, benefited position on the Parks Permitting Team. Typical hours are 8am - 4pm (flexible) Monday through Friday with occasional off-site and evening/weekend hours. The position works out of the Wellington Webb Municipal Building, 201 W. Colfax Ave, in downtown Denver. This position reports to the Parks Permit Administrator.

This position performs full performance professional level work coordinating events and providing administrative support for events and activities held at historic locations including the Montclair Civic Building, the Chief Hosa Lodge, the Washington Park Boathouse, the City Park Pavilion, the Stapleton Central Park Pavilion, and the Fleming Mansion.

Job Responsibilities:

  • Coordinates logistical, technical and administrative support for activities held within the Denver event facilities
  • References and interprets relevant policies, rules, regulations and procedures regarding permitting of the event facilities
  • Demonstrates knowledge of the various event facility locations, attributes, application of fees, restrictions and other pertinent information
  • Reviews and evaluates applications and permit requirements to determine accuracy, completeness, and compliance. Meets set deadlines for the processing and distribution of permits and reconciliation of damage deposits. Generates permits by ensuring all requirements including paperwork, deposits, and payments are met
  • Effectively markets event facilities, updates and distributes marketing collateral, and updates website information
  • Identification and involvement/oversight of capital improvement projects, as well as some preventative and routine maintenance projects. Submission of work orders for maintenance repairs as warranted
  • Recruits, onboards, trains, and manages 8-10 on-call staff. This includes: assignment of duties, scheduling, payroll, performance evaluation for all on-call staff.
  • Prepares, tracks, and monitors budget revenue and expense budgets. Prepares purchasing paperwork for expenditures
  • Oversees custodial and security (alarm) contracts as well as consumable inventory, purchasing, and monitoring
  • Development and ongoing update of internal and customer facing policies, procedures, rules and regulations
  • Ensures staff certifications (AED/First Aid/CPR) are current, executes Manager on Duty Emergency Action Plan training (incident reporting and analysis), and conducts facility inspections to limit City's liability exposure, ensures adherence to all local, state, national safety standard
  • Maintains a high proficiency in permitting software use as well as software necessary to input information/data and to create, edit, compile, manipulate and retrieve files and/or databases and create reports
  • Attends and actively participates in Departmental and business unit trainings and meetings
  • Interacts professionally, courteously, and accurately with a high volume of customers in person and by phone and email with a high level of patience. Resolves routine and sometimes sensitive issues autonomously
  • Performs other related duties as assigned

About You

We are looking for an enthusiastic, organized and confident professional with proven customer service, facility booking/reservation, and facility management experience as well as strong oral and written communication skills. We need someone who is self-driven and has the time-management skills to be able to thrive in a fast-paced, high-volume environment.

Our ideal candidate will possess the following:
  • Recent experience with facility booking/reservations for the private/public sector or a municipality
  • Recent experience with facility management, capital improvement project management/involvement
  • Experience with the following software programs:
    • Microsoft Office Suite: Outlook, Excel, Word
    • ActiveNet
  • Experience applying policies, rules, regulations and procedures to specific problems
  • Experience explaining policies, rules, regulations and procedures to customers
  • Flexibility to work evenings and weekends as needed.

We realize your time is valuable so please do not apply unless you have the following minimum qualifications:
  • Bachelor's Degree in Event Management, Hospitality, Marketing or related degree.
  • Three (3) years of experience assisting with scheduling events, booking reservations, selling venues or related experience.
  • A combination of appropriate education and experience can be substituted for the minimum education and experience requirements on a year for year basis.
  • Valid Driver's License at the time of application and kept current as a condition of employment.

About Everything Else

Classification Title: We call this job an Events Coordinator. The official job classification is Events Coordinator.
Assessments / Testing: This position does not require testing.
Pre-employment Screening: An offer of employment is contingent on the verification of credentials and other information required by law and City and County of Denver policies, including the successful completion of a background check. Candidates must pass a criminal background check and other verifications required for the position which may include, but are not limited to, employment and/or education verification, motor vehicle record check, drug test, and/or physical. The existence of a conviction does not automatically disqualify an individual from employment except where federal or state law or regulations prohibit employment of an individual with certain convictions. For more information about the selection and employment screening process, click here.
Probationary Period: This position may require the selected candidate to complete at least a six month probationary period prior to attaining career status with the City & County of Denver. For more information about the probationary period, click here.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

Recruiter: MJG

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