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Vendor Management at Ameriprise Financial in Minneapolis, MN

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Description

Job Description
This is an opportunity for a dynamic, high performing individual to grow and develop. The purpose of this position is to provide strategic leadership on vendor management best practices, manage risk and ensure contract adherence. The Vendor Manager will be accountable for a portfolio of Service Delivery and Clearing Operations vendors. She/he will collaborate with procurement, information security and vendors to support the line of business interests. The successful candidate will have the ability to lead and influence, a background in vendor management, and strong problem solving skills.
Responsibilities
* Oversight and enforcement of vendor contracts and Service Level Agreements.
* Monitor and manage vendor performance; including issue resolution.
* Conduct Vendor reviews and governance to drive accountabilities and manage expectations.
* Represent Service and Operations on all new contracts and amendments in partnership with the business and Procurement.
* Represent the business during Vendor Risk Assessments with our enterprise security partner, obtain appropriate audit documentation from the vendors to close open security audits.
* Maintain day-to-day and ongoing vendor oversight details.
* Risk mitigation by self-identifying risks, tracking and promptly closing findings or issues.
*Identify, collect and analyze vendor information to make informed recommendations and decisions.
*Assess scope and potential impact of a vendor risk or opportunity in order to evaluate multiple courses of action.
*Utilize Lean tools for continuous improvement

Required Qualifications
* Bachelor's degree or equivalent.
* 5+ years vendor management or related experience.
* 5+ years of experience in a service or operations organization.
* Strong ability to lead, partner and influence across all leadership levels.
* Record of driving business results.
* Demonstrated professional oral and written communication skills.
* Proven abilities to effectively manage multiple work assignments.
* Familiarity with common service or operations applications and services.
* Strong analytical, organization and time management skills.
* Ability to travel up to 10% of time.
Preferred Qualifications
* Knowledge of Ameriprise Vendor Management Policies and Systems.
* Familiarity with Ameriprise National Trust Bank.
About Our Company
With the right company, life can be brilliant. At Ameriprise, we're not just in the business of managing our clients' finances - we also help our advisors and employees reach their true potential, too. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step to create a brilliant career at Ameriprise Financial.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.
VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

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