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Manager, Product Strategy at athenahealth in Watertown, MA

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Position Summary:
This role drives the go-to-market strategy and market research portion of Product Management.   Determines research strategy to answer open-ended questions about market and product fit. 
Responsibilities may include, but are not limited to:
60% Strategy direction through an understanding of customers and market research and analysis

  • Provide direction to team in order to gather and synthesize market research to inform strategy direction

  • Recommend the over-arching prioritized market entry and focus for product lines

  • Provide input on the de-prioritization of high-level capability gaps vs market expectations of offering

  • Direct the opinion on the forward-looking view of user needs and product gaps / direction

  • Understand competition and competitive forces

  • Understand scope of the market (trends, etc)

  • Effectively execute on research with customers to understand their satisfaction levels with current products, whether from athena or third parties

  • Understand changing jobs of customers based on business evolution and market forces

  • Research (in market talking to customers, market analysis / market reports)

  • Synthesize large amounts of information into key findings for stakeholders

  • Understand the outcome and goals (business direction, product direction) currently set and how findings fit in / don't

  • Merge existing market trends and data in order to recommend product direction and investments. 

  • Create product market fit assessments / product gap analysis to inform future product investment and direction

40% Work with Product Leaders to inform strategy direction and execution

  • Communicate findings and recommendations to product leaders to help influence their product strategy decisions

  • Shape the vision and long-term plan of the products with senior leaders

  • Recommend on build vs buy vs partner decisions

  • Keep the product teams up to date with the latest emerging market trends and analysis

Education, Experience, & Skills Required

  • Bachelor's Degree required, MBA preferred; Degree (Bachelor's or Masters) in Computer Science, Business, or Product Design preferred

  • A minimum of 3 - 5 years of product management or strategy experience

  • Strong understanding of healthcare / health IT environment a plus

  • Strong experience with market research and analysis, and the ability to lead research initiatives

  • Demonstrate success communicating information in a digestible and actionable way

  • Ability to explain your positioning and influence various people around the company in an effective way

  • Excellent verbal and written communication skills, especially with senior leaders and customers

Behaviors & Abilities Required:


  • Ability to apply knowledge of business strategies and concepts in order to accomplish critical work and meet organizational goals.

  • Ability to gain support and commitment of others in order to achieve business goals. 

  • Demonstrated ability to take future possibilities and create breakthrough strategies

  • Ability to analyze a variety of information in order to drive strategic product development and client performance.

  • Demonstrated past success with building relationships both internally and externally in order to meet organizational goals. 

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