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Medical Assistant II - Internal Medicine - Dedham, MA at Atrius Health in Dedham, MA

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Description

Our Organization:

As a current employee, you know that Atrius Health is the Northeast's largest nonprofit independent multi-specialty medical group. Our medical practices (Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates, PMG Physician Associates), have more than 35 specialties and 750 physicians, who work together to deliver an effective system of connected care for more than 675,000 adult and pediatric patients in Eastern and Central Massachusetts. We hold every member of our team to a high standard of excellence. Each one of us makes a difference in the lives of our patients and also contributes to our ability to thrive in the rapidly changing healthcare environment. If you are looking for a growth or stretch opportunity, consider this position.
Summary of Position:
Under general supervision in the Department of Internal Medicine, performs expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians. Demonstrating a high level of competence provides back-up coverage for support staff. Works to improve clinical efficiencies of the operation by determining urgency and priority of walk-ins, add-on patients and patient consults. Provides direct clinical and clerical support to clinicians. In some cases may support more than one department. Reports to the Supervisor, Operational Services.
Minimum Requirements:
Education: High School graduate (or equivalent education, training or experience) required. Associate's degree in medical assisting or graduate of medical assistant certification program preferred.
A bachelor's or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical assistant certification or work experience.
Skills and Experience: Skills and experience typically acquired through three years in a clinical setting at least one as a Medical Assistant. Able to communicate in a professional and appropriate manner, both verbally and in writing. Strong interpersonal, customer service, time management, and organizational skills required. Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
Working Conditions: Busy office environment. Frequently moves among the exam rooms. Moves and transports supplies and equipment and escorts patients. Must be able to lift 30 pounds and possess physical stamina to assist patients.
Benefits Include:
* Up to 8% company retirement contribution,
* Generous Paid Time Off
* 10 paid holidays,
* Paid professional development,
* Generous health and welfare benefit package.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

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