1. Choose your Affinity Group

* Equal Opportunity / Affirmative Action

We serve Equal Opportunity Employers and are an Equal Opportunity Employer. The Professional Diversity Network has separate professional networking sites for different affinities, and in selecting the groups you identify with, you will be joined with those networks.

Note: Providing this information is strictly voluntary - you will not be penalized or subjected to adverse treatment. If you choose not to provide this information, simply select "Choose not to identify."

2. Choose Method
Sign in with LinkedIn
Sign in with Facebook

Tell us about yourself

Platform Operations Engineer Job at Akamai Technologies in Reston, VA

Save or bookmark jobs as you go and access them anytime later with your account.



Location: Reston, VA, US Posted Date: 2016-04-12 00:00:00.0
Category: Engineering ID: 49999


About the Job

Akamai is looking for a technical operations professional to join the Custom Government Operations team at our Reston, VA facility. The ideal candidate is intensely curious about technology and will thrive in an environment where she or he will be continuously challenged to learn and apply new skills and knowledge. He or she will have demonstrated success working autonomously, characterized by a strong drive to contribute meaningfully within their organization. Fundamentally, this is a shift position, where timeliness and reliability are important characteristics of a successful candidate. The position will report to the Lead for First Shift of the Custom Government Operations team.

About the Team

The Custom Government Operations team manages, monitors, and maintains Akamai’s remote servers and network infrastructure. The team also performs software installation and configuration changes, develops tools and scripts for workflow management, and manages other projects related to the global networks. The efficient and stable operation of our infrastructure is crucial in maintaining the high availability and unparalleled performance of our content delivery and application processing platform.


* Monitor, troubleshoot, and correct emerging platform problems using an alert driven workflow.
* Collaborate with Engineers, System Architects, Infrastructure Vendors, and Customers to isolate problems, achieve resolution, and improve the operational stability of the platform.
* Continually patch and update system software components and configurations.
* Clearly and effectively document work performed in the trouble ticket system for communication and archival purposes.
* Develop and maintain documentation, procedures and tools.


Basic Qualifications

* Education: Bachelor's Degree in CS, MIS, or 2 years of network operations experience.
* Minimum of 2 years experience administering UNIX-based operating systems.
* Minimum of 2 years experience working with TCP/IP networks, switches, and network management.
* Minimum of 2 years experience working with fault detection, troubleshooting, trouble ticketing, escalation and other related operational concepts and processes.

Desired Qualifications

* Strong interpersonal and communication skills.
* High level of attention to detail.
* Excellent timeliness and dependability.
* Demonstrated programming ability in Perl, Bourne Shell and/or Python.
* Ability to administer LDAP, NFS, DNS servers in support of a small workgroup.
* Ability to understand and write basic SQL queries.
* Fundamental understanding of the following protocols: TCP/IP, DNS, NTP, HTTP, SSL/TLS, SSH, SNMP, ICMP, SMTP, and LDAP.
* Understanding of SSL/TLS protocol mechanics and cryptographic concepts.

Other Information

* Is relocation available for this position: No
* Is US Citizenship required: Yes
* Is a Security Clearance Required: Yes
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.

About Akamai:

Akamai® is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to more securely leverage the cloud. To learn how Akamai is accelerating the pace of innovation in a hyperconnected world, visit www.akamai.com, and follow @Akamaijobs on Twitter.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

Similar Jobs

See All »

Other Jobs at Akamai Technologies

See All »