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Platform Operations Engineer Job at Akamai Technologies in Cambridge, MA

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Location: Cambridge, MA, US Posted Date: 2016-05-12 00:00:00.0
Category: Network Operations ID: 50306


About the Job

This Senior Platform Operations Engineer opening is for Akamai’s NOCC Tier 3’s second shift in Cambridge.

NOCC Tier 3 facilitates the fluid operation of Akamai’s production networks on a day to day basis. They are responsible for acting as the final point of escalation within the NOCC – handling the most complex, difficult, and interesting problems that arise. Tier 3 is also responsible for bridging the gaps between internal groups and the NOCC, requiring both deep technical skills and broad knowledge of operational process and best practice.

Direct experience working in and with a Network Operations Center is needed to be successful in this position.

This position is located in Cambridge, Massachusetts and includes working weekend shifts.

About the Team

The Akamai NOCC team is responsible for the availability of Akamai’s deployed network. Tier 3 is a subteam devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness. They work directly with the rest of the NOCC, serving as an immediate resource for their shift.



* Troubleshoot and resolve complex technical issues
* Identify and implement process and efficiency improvements
* Improve tools, alerts, documentations, and procedures
* Maintain positive relationship across teams
* Teach and mentor peers


Basic Qualifications:

Applicants must meet one of the following education and experience requirements:
* 2 years of relevant experience and a Bachelor’s degree or its equivalent or
* Relevant experience and a Master’s degree or PhD or
* Relevant Professional Experience

* Minimum of 3 years Linux/UNIX networking experience
* Minimum of 3 years BGP and peering experience
* Minimum of 2 years experience in debugging and log analysis using scripting languages
* Minimum of 2 years experience with large-scale content distributed systems
* Minimum of 1 years experience in the Akamai NOCC

Desired Qualifications:

* Excellent mentorship and leadership skills
* Excellent communication skills, with experience in explaining complex technical content
* Meticulous attention to detail and care in their work
* Technically creative, able to learn, and a strong troubleshooter
* Highly self-motivated, self-disciplined, and able to work independently

Other Information:

* Is US Citizenship required: No
* Is a Security Clearance Required: No
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.

About Akamai:

Akamai® is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to more securely leverage the cloud. To learn how Akamai is accelerating the pace of innovation in a hyperconnected world, visit www.akamai.com, and follow @Akamaijobs on Twitter.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

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