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Retail Sales Rep - New Jersey at James Hardie in Newark, NJ

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Position Summary

As a member of James Hardie’s Interiors Segment, Retail Sales Representatives work to secure relationships, product positioning within “big box” retail accounts while continuing to monitor inventory and improving brand presence in the store. In addition, this role will strategically identify and target potential end users (e.g. tile installers, property management companies, remodelers) to generate and grow new business by successfully converting the target audience from using competitive building products to using the James Hardie products. The incumbent also positions the Company’s value proposition and whole-product solution (interiors & exteriors) to the customer to build and enhance customer relationships and to become a strong business partner.


The Retail Sales Representative focuses sales efforts in their geographical territory in coordination with and leadership from his/her appropriate Area Sales Manager (ASM).  The Retail Sales Representative will individualize a plan for their territory and decide on the proper focus areas to achieve market share growth goals. 


Position Responsibilities

  • Develop relationships with store / branch management in “big box” retail accounts
  • Uncover creative methods to position the Company’s products and solutions in the stores and in front of target customers
  • Perform in-store demonstrations as a method to educate and convert competitive product users
  • Identify target customers buying competitive products through the retail channel
  • Maintain effective inventory levels at all stores
  • Perform product knowledge seminars / classes to key employees
  • Conduct competitive market analyses; including existing territory, customer types, and existing competitive products
  • Learn and demonstrate the fundamentals of tile installation across the various building segments
  • Uses salesforce.com to plan and manage time as well as customer information
  • Develop base level knowledge of James Hardie’s retail strategy with demonstrated results


Position Requirements

  • Superior communication skills with the ability to relate well and cooperate with others
  • Crafts win-win solutions to resolve customer issues
  • Results-oriented to ensure delivery of appropriate products and services in an accurate, complete, and timely fashion.
  • Sales / business / financial acumen
  • Excellent presentation skills before both small and large groups.
  • Organize time effectively on daily and weekly basis
  • Executes on a plan to drive results.
  • Maintain and upgrade individual skills set, per market, through coaching, continuous learning and market awareness.



  • 1 - 2 years of successful outside sales experience selling value-added, whole solution products to customers
  • Bachelor’s degree preferred (Sales and/or Marketing preferred)
  • Bilingual (English and Spanish) a plus
  • Previous experience in construction environments a plus
  • Proficient in Microsoft Office Suite
  • Valid driver’s license.



  • Sales Ability/Persuasiveness: Using a process / methods to gain acceptance of JH products from prospects and clients.
  • Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
  • Customer Focus: Making customers and their needs a primary focus on one’s actions;
  • Team Oriented: Actively participating as a member of a team to move the team toward the completion of goals.
  • Adaptable: Adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Results Oriented: Strong desire to meet and exceed goals and expectations
  • Coachable: Ability to take constructive criticism as motivation to improve one’s ability in a specific skill or task
  • Integrity: Works independently on executing set strategy without daily direct supervision

James Hardie is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Equal Employment Opportunity is the law.

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