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Senior Solution Consultant - D365 Retail
at AIT - Arctic Information Technology, Inc
Seattle, WA

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JOB SUMMARY: The Senior Solution Consultant will utilize best practices and methodologies to design, implement, deploy, and maintain Microsoft Dynamics ERP Solutions (F&O and D365 Retail) for our clients. This role will primarily focus on the configuration, implementation, and deployment of Dynamics 365 Retail (AX Retail) for our customers along with core Dynamics 365 F&O modules. This consultant will work extensively with internal teams, clients, and vendors providing subject matter expertise and hands-on implementation experience. This is an experienced consultant position and must have ability to deliver exceptional customer service. This position will be expected to accomplish a full range of functional implementation duties from pre-sales assistance, business requirements gathering, and design/configuration to testing, training, deployment, and client support independently and with a team. Expertise in Dynamics 365 Retail is essential.

* Learn, utilize, and promote the Arctic IT's Project Implementation Methodology
* Lead client meetings to gather business requirements and map to the solution
* Perform gap analysis from requirements gathered to solution proposed
* Complete design/configuration of the Microsoft Dynamics ERP solutions and key third party products
* Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, Requirements Traceability Matrix (RTM), and End User Training Documentation
* Build integrations to perform data conversion tasks and additional integrations based off requirements
* Lead all tasks relating to feature testing, solution testing, and user acceptance testing
* Perform end user training for clients in a one on one, webinar and classroom style settings
* Provide application support for clients
* Assist with escalation support for help desk 
* Work with management to keep projects on schedule and recommend needed action to meet deadlines
* Assist marketing with tasks such as seminars and case studies
* Perform solution sessions for pre-sales activities and/or provide content for proposals or statements of work
* Mentor Solution Consultants
* Support Practice Manager with various duties 
* Obtain and maintain Microsoft Dynamics ERP solutions certifications, as applicable
* Exemplify professional, clear, timely communication in all interactions to include follow-ups where possible


* Bachelor's degree in Accounting, Business, Computer Science, or related field
* 5+ years of Microsoft Dynamics ERP Retail (AX, D365 Retail) solution implementation experience
* 5+ years of industry and/or consulting experience
* Strong understanding of software implementation life cycle, project management, business process management, requirements definition, functional design, quality management, and change management
* Strong Financial module experience with an accounting background
* Valid driver's license and insurance
* Applicants subject to government security investigations and tribal gaming investigations and must meet eligibility requirements related to the clearance process
* Strong interpersonal and communication skills
* Microsoft Dynamics ERP Solutions (GP, AX, F&O) solution implementation experience
* Microsoft Dynamics 365 Customer Engagement implementation experience
* Microsoft Office 365 experience 

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. Travel is required and varies around 25%.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
The EEO is the Law poster is available here.
Please contact Sharon Miller at 907-261-9507 or smiller@arcticit.com with any questions.

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