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Software Engineer Job at Akamai Technologies in Cambridge, MA

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Location: Cambridge, MA, US Posted Date: 2016-06-22 00:00:00.0
Category: Engineering ID: 50662


About the Job

This position offers the chance to work with one of the foremost network operations teams in the industry by developing software, automation, and alerting for Akamai’s deployed networks. These networks comprise hundreds of thousands of servers around the world, requiring efficiency and consistency to maintain. The Alert Cleanup team works to make the alerting as specific and effective as possible, while also enabling users to respond quickly and easily.

Direct experience working in and with a Network Operations Center is a plus for this position. As the inaugural member of a new team, we have a strong preference for an internal candidate. This position is located in Krakow, Poland.

About the Team

The Akamai Network Operations Command Center (NOCC) team you will be joining is responsible for the availability of Akamai’s deployed network. The Alert Cleanup team within the NOCC focuses on improving the alerts that indicate potential problems on the network—eliminating false positives, outdated conditions, inappropriate detection, and other inefficiencies. Alert Cleanup also automates the response to alerts, permitting fast and consistent response. Finally, Alert Cleanup maintains and improves other NOCC tools, particularly those used in the NOCC’s communications.



* Actively analyze Akamai systems alerting and propose changes

* Write software and automation that make Akamai’s NOCC more effective

* Identify and address systemic issues in the NOCC in coordination with other teams at Akamai

* Report on and create reporting tools for all aspects of alert volume, time spent working alerts, and associated impact

* Provide training as required on alert and procedural topics


Basic Qualifications
* BS in Computer Science, Electrical Engineering, Computer Engineering or 5 years of equivalent experience
* 3 years of experience working extensively with databases and queries
* 3 years of experience programming in Perl or Python
* 2 years of experience with UNIX system administration
* 2 years of experience with front end design in JS, HTML, or CSS
* 1 year of experience with project engineering

Desired Qualifications

* Proficiency with databases, including the ability to: dump tables, look at sizes (in numbers of rows) of tables, and explain and analyze queries
* Proven experience designing and administering a monitoring and reporting solution in a high availability environment.
* 5 years of experience with implementation and support of large, complex, IP-based networks
* 5 years of experience with scripting

* Is US Citizenship required: No
* Is a Security Clearance Required: No
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.

About Akamai:

Akamai® is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to more securely leverage the cloud. To learn how Akamai is accelerating the pace of innovation in a hyperconnected world, visit www.akamai.com, and follow @Akamaijobs on Twitter.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

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