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Solution Architect -Dynamics 365 xRM at AIT - Arctic Information Technology, Inc in Houston, TX

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JOB SUMMARY: As a Microsoft Dynamics 365 xRM Solution Architect you will be responsible for engaging with key stakeholders to implement stable and scalable solutions, based on Microsoft Dynamics 365 (- formerly CRM) and related products, and assist with the on-going development of vertical solutions. You will also be required to guide Technical and Functional Consultants during the design and build phase of the project ensuring the solutions effectively meet business requirements and in accordance with defined scope. The Solution Architect will take ownership of all aspects of Microsoft Dynamics 365, working with the Program Manager, business stakeholders, and executive sponsors, ensuring compliance with business best practices and successful delivery of the program.

* Perform Full lifecycle Microsoft Dynamics 365 and related ISV solutions project duties including: Pre-Sales Solution Engineering, Project Definition/Estimating, Business Requirements Analysis, Functional/Technical Design, and on-going QA activities.
* Assist in the Pre-sales phase (as required) with the ability to help estimate the work plan required to turn the prospect into a proposal.
* Lead client meetings to gather business requirements and perform gap analysis between out of box functionality and customer's requirements.
* Identify and recommend product customizations, enhancements, or workarounds to meet customer requirements.
* Develop functional and technical specifications for enhancements and integrations to other business applications.
* Responsible for identifying, scoping, developing, and presenting new solutions (out of scope of project) to the Program Manager or Account Executive for consideration.
* Responsible for researching and qualifying ISV solutions. 
* Responsible for the Functional and Technical Requirements Document, including the review sessions with the customer.
* Provides Microsoft Dynamics 365 functional and technical implementation expertise.
* Responsible for ensuring overall solution adheres to customer requirements. 
* Responsible for ensuring system and customization designs meets customer's requirements.
* Works with the Program Manager to ensure all tasks are listed in the Project Work Plan.
* Works with the Program Manager to formulate the implementation strategy, interdependencies, risks and mitigation strategies, and timeline requirements.
* Works with the Leads/Consultants to ensure design and configurations adhere to approved requirements and project scope.
* Responsible for communicating with the Program Manager concerning all project related items.
* Responsible for specific Project tasks assigned by Program Manager per the project work plan.
* Communicates with the Program Manager concerning potential new opportunities. 
* Provide escalated support. 
* May perform product demonstrations. 
* May perform implementation or development tasks.
* Proactively look for ways to keep all time productive and will use non-customer time for personal training, internal projects, and administrative tasks.
* Will be expected to coach, train, or be a mentor to newly hired team members. 
* Learn, utilize, and promote the Arctic IT's Project Implementation Methodology and work with Program Managers to improve best practices.
* Build a relationship and develop trust with key client stakeholders, serving as the functional/technical lead.
* Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones, and delivering excellent customer service.
* Delegate tasks and responsibilities to appropriate personnel.
* Ensure client expectations are met and exceeded in terms of quality of product and service delivered.
* Ensure Arctic IT's brand and image is represented appropriately. 
* Participate in resource planning and identifying resources required to complete projects successfully.
* Provide feedback on performance evaluations for team members. 


* Bachelor's Degree in Business, Computer Science, or related field
* 10+ years' experience with Microsoft Dynamics CRM implementations
* 10+ years of industry and/or consulting experience
* 5+ years' experience of Microsoft Dynamics CRM, functional/technical architecture
* Expert at Microsoft Dynamics CRM with deep knowledge of the technical and functional aspects of the supporting technologies in the Microsoft ecosystem
* Strong time-management skills and ability to multi-task while maintaining quality customer service
* Technical experience with:
o Microsoft Dynamics CRM object model
o JavaScript/Fetch XML
o MS SQL including scripting
o C# Plug-in development
* Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes.
* Proven ability to design, configure and deploy solutions with multiple customizations and integrations.
* Experience with integration tools and 3rd party add on modules
* Proven capability to build and maintain relationships by engaging business leaders to establish credibility and confidence
* Valid Driver's License required 
* Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Preferred Requirements: 
* Experience with other Microsoft Dynamics 365 solutions (AX, NAV)
* Experience with Microsoft Office 365
* Experience with multi-company, multi-site organizations 

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Travel is required and varies around 25%.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
The EEO is the Law poster is available here.
Please contact Sharon Miller at 907-261-9507 or smiller@arcticit.com with any questions.

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