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Solutions Engineer II Job at Akamai Technologies in Reston, VA

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Location: Reston, VA, US Posted Date: 2016-05-19 00:00:00.0
Category: Sales/Sales Engineering ID: 50335


About the Job
Solutions Engineers (SE’s) are experienced sales engineering professionals, adept at defining solutions that meet the business and technical requirements of existing and prospective Akamai customers. An SE is self-directed, capable of leading technical sales activities, managing the customer technical relationship, and assuming subject matter expert responsibilities within Akamai.

About the Team
Solutions engineering is the technical side of the Government field sales team, a world-class organization that provides unanticipated value and strives to provide the “right” solution to our customers and prospects. Our Solutions Engineers possess the highest levels of both business and technical acumen - understanding customer business drivers; matching those to Akamai's technology, and clearly articulating complex solutions to prospective customers.


* Drive revenue and create sales opportunities by managing the pre-sales technical process and evangelizing Akamai's technology to existing and prospective customers, and to drive new product and service offerings in both customer adoption and Akamai development.
* Partner with direct sales and executive sponsors to educate existing and prospective customers about the superiority of Akamai's services - this includes conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow up on all customer related issues.
* Engage and oversee in the development of customer proposals, design and delivery, ensuring all expertise, information and recommendations are concisely defined, while meeting Akamai quality control standards.
* Support and educate Sales, Marketing and other internal departments to ensure that customers get appropriate updates, upgrades and event-oriented solutions.
* Show high standards of leadership - actively developing and mentoring less senior staff within Solutions Engineering, Sales and the larger Service & Support organization.
* Work closely with Product Management and associated teams to develop future product direction and strategy - providing valuable input from the field.
* Drive excellent customer satisfaction by understanding and over-delivering against Customer expectations.
* Must be willing to travel to approximately 30%.


Basic Qualifications
* Education: Bachelor's Degree in Computer Science, Engineering, Management Information System, other related field or equivalent industry experience.
* 5+ years of relevant industry experience.
* 3+ years of experience in a “customer facing” environment such as technical sales or consulting.
* 2+ years of experience with Internet technologies (DNS, TCP/IP, HTTP/HTTPS, etc.), including an understanding of CDN and/or Internet security technology.

Desired Qualifications
* Hands-on experience in one or more web development technologies / architectures – J2EE, HTTP, DNS, Flash, etc.
* Excellent written, verbal, and presentation skills appropriate to both technical and management clients.
* Must have experience developing and enhancing strong client relationships.
* A proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence.
* Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.
* Prior experience working with Government clients.

Other Information
* Is relocation available for this position: No
* Is US Citizenship required: No
* Is a Security Clearance Required: No

If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.

About Akamai:

Akamai® is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to more securely leverage the cloud. To learn how Akamai is accelerating the pace of innovation in a hyperconnected world, visit www.akamai.com, and follow @Akamaijobs on Twitter.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

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