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Staff Consultant-xRM at AIT-Arctic Information Technology, Inc. in United States

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The Staff Consultant- xRM will utilize best practices and methodologies to implement and maintain Microsoft Dynamics 365 (CRM) for our clients. This position will be expected to accomplish a full range of implementation duties from business requirements gathering, and configuration to testing, training, and client support independently and with a team. This position is client facing and must excel in customer engagement and strive to provide high quality services.

*Learn, utilize, and promote the Arctic IT's Development Best Practices and Implementation Methodology.
*Leads client meetings to gather business requirements and assist with design solution that meets the requirements.
*Perform gap analysis from requirements gathered to solution proposed.
*Work with team members and independently to document and configure Microsoft Dynamics 365 (CRM) and key third-party products. This work would include: basic CRM configuration, views, security configuration, workflows, etc.
*Complete project documentation such as: Functional Requirements Document, Functional Customization Specifications, User Acceptance Test Scripts, and End User Training Documentation.
*Utilize Microsoft Visual Studio to develop and maintain source code and track outstanding items following the Arctic IT development process.
*Lead in all tasks relating to feature testing, solution testing, and user acceptance testing.
*Perform end user training for clients in a one on one, webinar and classroom style settings.
*Provides application support for clients.
*Provides escalation support for help desk.
*Works with management to keep projects on schedule and recommend needed action to meet deadlines.
*Performs demonstrations of solutions to clients, as required.
*Supports Technical Consulting Manager and Senior Consultants with various duties


*Bachelor's degree in Business, Computer Science or other related field
*3+ years of Dynamics 365 (CRM) experience with a solid understanding of CRM entity and Object Model with a strong consulting background
*Strong client presence with the ability to listen to client's requirements and guide solution to fit the scope of work
*Currently certified in Dynamics CRM 2016 or higher
*Experience with Microsoft Visual Studio including Team Foundation Server or equivalent source control system
*Working knowledge of common project implementation methodologies and best practices
*Valid driver's license and insurance
*Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
*Technical experience with:
oMicrosoft Dynamics CRM object model
oJavaScript/Fetch XML
oMS SQL including scripting
oC# Plug-in development
*Experience upgrading Dynamics 365 (CRM) and SharePoint solutions for previous versions to newer releases
*Experience with Dynamics 365 (CRM) and Microsoft SharePoint On-line and/or hosted application development
*Skills in Microsoft SQL server, including SSRS and SSIS a strong plus
*3+ years' experience implementing Microsoft SharePoint with a solid understanding of overall architecture, hierarchy, and administration of the farm
*Experience with configuring, customizing, and theming SharePoint sites
*Currently certified in SharePoint 2013 or higher

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Travel is required and varies around 25%.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
The EEO is the Law poster is available here.
Please contact Sharon Miller at 907-261-9507 or smiller@arcticit.com with any questions.

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