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Switchboard Operator -Switchboard - Presence Mercy Medical Center -Aurora at Presence Health in Aurora, IL

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Description

Requisition ID:42064

Location:Presence Mercy Medical Center

Location Address:
1315 North Highland, Aurora, IL  60506 United States (US)

 

Daily Hours: 8
Standard Hours: 40
Employment Status:Full-time 
Employment Type:Regular 
Shift: Night
FLSA: N

 

SUMMARY

The Switchboard Operator relays incoming, outgoing, and interoffice calls through use of the switchboard.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Uses private branch exchange (PBX) switchboard to connect interoffice and house calls.

     

  2. Answers, screens, and routes outside calls.

     

  3. Supplies information to callers and records messages.

     

  4. Keeps record of calls placed and toll charges.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

High school diploma or equivalent required. One month related experience and/or training; or equivalent combination of education and experience required.  

 

Computer Skills          

Proficient in Microsoft Office software.

                                               

Certificates, Licenses, Registrations

 

Business Unit: Presence Mercy Medical Center

COMPANY OVERVIEW:

EOE of Minorities/Females/Vets/Disability

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