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At Biogen our mission is clear: We are pioneers in neuroscience.
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Supporting Patients at Biogen

Tennille H., Patient Services in RTP, North Carolina, on her role in supporting patients at Biogen

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We work toward one goal: to improve the lives of people coping with serious disease. Getting there requires the coordinated efforts of many business areas, each with its own focus.

 

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Workforce Diversity

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At Biogen, we believe diversity fuels excellence. Our organization has nearly 7,000 employees in over 30 countries, so we rely on these different perspectives to achieve business success, contribute to a healthier society, and bring unprecedented, innovative solutions to the patients and communities we serve.

Biogen Jobs

Rare Disease Account Executive - New York, NY
Job DescriptionThe purpose of this position is to drive patient identification and market development for SMA by creating territory, account, and customer strategies to achieve area sales, market share, and profit targets for their territory. The incumbent will effectively identify, develop, and maintain relationships with physicians and treatment clinics to properly educate on SMA and help remove barriers to facilitate healthcare provider decisions. Furthermore, they will effectively develop collaborative relationships and communicate information across many different internal/external stakeholders to drive alignment on decisions and help remove barriers to access.Responsibilities:* Drive patient identification and market development for SMA by building and executing against a territory strategy and account specific plans. Continuously assesses sales opportunities within markets and accounts to maintain and grow their business. Is able to effectively prioritize time, activities, and resources to optimize accounts with the most sales potential. Can educate and promote Biogen services.* Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach.* Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people's emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.* Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer.* Collaborate with key accounts and physicians to build individual account plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results.* Collaborate with key accounts and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers.* Executes programs, in-services, and lunch-and-learns for their territory.* Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key accounts.Qualifications* 5+ years of progressive business experience in the healthcare or biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred.* A successful track recorAdditional InformationThe purpose of this position is to drive patient identification and market development for SMA by creating territory, account, and customer strategies to achieve area sales, market share, and profit targets for their territory.
Rare Disease Account Executive - New York, NY
Job DescriptionThe purpose of this position is to drive patient identification and market development for SMA by creating territory, account, and customer strategies to achieve area sales, market share, and profit targets for their territory. The incumbent will effectively identify, develop, and maintain relationships with physicians and treatment clinics to properly educate on SMA and help remove barriers to facilitate healthcare provider decisions. Furthermore, they will effectively develop collaborative relationships and communicate information across many different internal/external stakeholders to drive alignment on decisions and help remove barriers to access.Responsibilities:* Drive patient identification and market development for SMA by building and executing against a territory strategy and account specific plans. Continuously assesses sales opportunities within markets and accounts to maintain and grow their business. Is able to effectively prioritize time, activities, and resources to optimize accounts with the most sales potential. Can educate and promote Biogen services.* Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach.* Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people's emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.* Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer.* Collaborate with key accounts and physicians to build individual account plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results.* Collaborate with key accounts and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers.* Executes programs, in-services, and lunch-and-learns for their territory.* Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key accounts.Qualifications* 5+ years of progressive business experience in the healthcare or biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred.* A successful track recorAdditional InformationThe purpose of this position is to drive patient identification and market development for SMA by creating territory, account, and customer strategies to achieve area sales, market share, and profit targets for their territory.
Director, Alzheimer’s Payer Marketing
Job DescriptionThe Director, ALZ Payer Marketing is accountable for planning and executing the launch of the first-to-market Alzheimer's disease modifying therapy, and following launch, is responsible for the performance and results of the Alzheimer's therapeutic area. This role is responsible for demonstrating strategic leadership across the organization to establish and enhance the value of Biogen beyond our products with payer (commercial, Medicare, Medicaid), specialty pharmacy and other third-party customers, in addition to building / executing launch plans for the therapeutic area and supporting commercial strategic planning.This individual will be responsible for defining and executing upon Biogen's payer strategies around evolving healthcare delivery systems and quality-centric care models as it relates to Biogen's Alzheimer's Franchise, leveraging analysis of insights to drive key strategic choices. This individual will drive launch strategy and development of tactical concepts designed to bring the first disease modifying therapy to market for treating patients with Alzheimer's disease. Following launch, he/she will apply broad industry knowledge and commercial awareness to drive the performance of the therapeutic area. This individual will align closely with our external Account Management team to design customer programs and lead the execution of strategies and tactics with brand product managers and these field team members. They will also work to ensure alignment and coordination of payer strategies between the US and our Global affiliates. They will serve as a core member on the Alzheimer's therapeutic area leadership team for the purposes of strategic planning, execution management, to ensure that Market Access strategies are incorporated throughout the brand plans and tactics, and to represent the broader Market Access & Reimbursement team (e.g., Pricing & Contracting, Trade & Distribution, Strategy & Operations). The Director, ALZ Payer Marketing will develop strategies and frameworks for broader and deeper MA&R engagement with KOLs, payer membership educations, as well as other key contacts within our payer customer base.This role will provide leadership and direction through a team of subordinate Associate Directors and Senior Managers responsible for marketing, operational and payer engagement support for the MA&R Team. This individual will provide leadership and mentorship to members of the team.This role acts as a liaison with internal and external partners to lead and guide functional payer strategic, tactical and program development, and execute functional business plans, all guided by MA&R strategies, priorities and business plans, impacting department performance by supporting and funding projects or services. As a key internal partner of the Account Team and the broader commercial leadership team, they will work to ensure pull/push-through strategies and tactics are developed and that these are executed upon through the Account team's leadership with their aligned Field Sales Teams by negotiating with senior leaders across the business. They often lead large projects and initiatives that require significant cross functional responsibilities and directing the resolution of complex business problems by innovating beyond existing methodologies and own discipline to proactively define and resolve complex problems, often influencing and working through broad cross-functional stakeholders. They will be responsible for the regulatory and legal approval process for all market access tactics for the Alzheimer's therapeutic area.QualificationsUniversity degree required, advanced degree highly preferred12+ years prior experience in the biotechnology and/or pharmaceutical industry are required, including 5+ years in the payer marketing spaceAdditional InformationAll your information will be kept confidential according to EEO guidelines.
Director, Alzheimer’s Payer Marketing
Job DescriptionThe Director, ALZ Payer Marketing is accountable for planning and executing the launch of the first-to-market Alzheimer's disease modifying therapy, and following launch, is responsible for the performance and results of the Alzheimer's therapeutic area. This role is responsible for demonstrating strategic leadership across the organization to establish and enhance the value of Biogen beyond our products with payer (commercial, Medicare, Medicaid), specialty pharmacy and other third-party customers, in addition to building / executing launch plans for the therapeutic area and supporting commercial strategic planning.This individual will be responsible for defining and executing upon Biogen's payer strategies around evolving healthcare delivery systems and quality-centric care models as it relates to Biogen's Alzheimer's Franchise, leveraging analysis of insights to drive key strategic choices. This individual will drive launch strategy and development of tactical concepts designed to bring the first disease modifying therapy to market for treating patients with Alzheimer's disease. Following launch, he/she will apply broad industry knowledge and commercial awareness to drive the performance of the therapeutic area. This individual will align closely with our external Account Management team to design customer programs and lead the execution of strategies and tactics with brand product managers and these field team members. They will also work to ensure alignment and coordination of payer strategies between the US and our Global affiliates. They will serve as a core member on the Alzheimer's therapeutic area leadership team for the purposes of strategic planning, execution management, to ensure that Market Access strategies are incorporated throughout the brand plans and tactics, and to represent the broader Market Access & Reimbursement team (e.g., Pricing & Contracting, Trade & Distribution, Strategy & Operations). The Director, ALZ Payer Marketing will develop strategies and frameworks for broader and deeper MA&R engagement with KOLs, payer membership educations, as well as other key contacts within our payer customer base.This role will provide leadership and direction through a team of subordinate Associate Directors and Senior Managers responsible for marketing, operational and payer engagement support for the MA&R Team. This individual will provide leadership and mentorship to members of the team.This role acts as a liaison with internal and external partners to lead and guide functional payer strategic, tactical and program development, and execute functional business plans, all guided by MA&R strategies, priorities and business plans, impacting department performance by supporting and funding projects or services. As a key internal partner of the Account Team and the broader commercial leadership team, they will work to ensure pull/push-through strategies and tactics are developed and that these are executed upon through the Account team's leadership with their aligned Field Sales Teams by negotiating with senior leaders across the business. They often lead large projects and initiatives that require significant cross functional responsibilities and directing the resolution of complex business problems by innovating beyond existing methodologies and own discipline to proactively define and resolve complex problems, often influencing and working through broad cross-functional stakeholders. They will be responsible for the regulatory and legal approval process for all market access tactics for the Alzheimer's therapeutic area.QualificationsUniversity degree required, advanced degree highly preferred12+ years prior experience in the biotechnology and/or pharmaceutical industry are required, including 5+ years in the payer marketing spaceAdditional InformationAll your information will be kept confidential according to EEO guidelines.
Sr. Project Manager, Global Business Operations Excellence
Job DescriptionThe CompanyAt Biogen, our mission is clear: we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. One of the world's first global biotechnology companies, Biogen was founded in 1978 and today has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is focused on advancing neuroscience research programs in Alzheimer's disease and dementia, MS and neuroimmunology, movement disorders, neuromuscular disorders, acute neurology, neurocognitive disorders, pain, and ophthalmology. Biogen also manufactures and commercializes biosimilars of advanced biologics.Global Business Services and Business OptimizationThe Global Business Services (GBS) and Business Optimization team is a newly formed organization established to transform Biogen's business processes with a vision of "Lean and Simple" operations to fuel commercial growth and the innovation pipeline. Further, GBS will provide further value by developing and delivering a suite of business solutions and support services that are valued by internal customers. GBS will deliver services by leveraging a global delivery model, operational transparency and metrics, leveraging global best practices, and a service-oriented process improvement culture. All solutions will be supported by strong business cases and ultimately monitored for the effectiveness and efficiency against benchmarks and service level agreements.The vision of GBS at Biogen is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution and partnerships with internal customers to develop "Lean and Simple" business solutions.The GBS Business Optimization team will champion building a continuous improvement culture that other parts of the organization will recognize and seek out for business support. We are developing a performance-based culture supported by tools, training, and well-defined accountability, where people can build their career or prepare for a role in the wider business or elsewhere within GBS. We seek individuals who can enhance our team with their knowledge, skills, innovation, collaboration and "can do" attitude.The PositionThe Sr. Project Manager, Global Business Operations Excellence acts as an expert on Project Management methods and tools to prioritize, advise, or lead cross-functional, global projects that improve the delivery capability and efficiency of Biogen operations. The position requires strong collaboration, communication, leadership, and change management skills as well as experience driving business change projects.Position Responsibilities* Work with business partners to proactively identify, prioritize, facilitate, and lead projects which drive continuous improvement* Engage in strategic discussions and provide recommendations based upon work analysis with quantified opportunities to drive business optimization. Synthesizes results, drives conclusions, makes recommendations to senior management, and implements change.* Document and present project conclusions and deliverables to business, functions, and management with recommendations. Demonstrate proficiency via effectively presenting complex topics in an easy-to-understand manner and via facilitation of meetings with representatives from all levels of the business* Create solid business cases and selling messages that articulate the value propositions of a project/program. Successfully advocate and support the change.* Lead multiple/complex implementations by developing and executing well-structured work plans, facilitate project and sponsor meetings, manage project budget/expenses, use continuous improvement tools/methodologies and Project Management tools/methodologies.* Holds direct and/or indirect accountability for management of the budget for one or several projects or programs* Leads, manages, and influences others to deliver projects on-time and within budget to achieve specified goals and objectives.* Facilitate issue resolution and escalation via coordinating solution development across the project team, steering committee, and business stakeholders* Analyzes root cause problems and recommends solutions to improve process delivery* Conduct process mapping, design and conduct process metrics to capture and quantify project findings and process improvements, and conduct process benchmarking. Recommend and implement methods to demonstrate and sustain improvements through metric and control monitoring.* Ability to manage and inspire a cross-functional, global project team* Motivate, mentor, and teach others the principles and tools of Project Management with the ability to share examples across end-to-end processes, offer alternatives, and provide constructive feedback to create a culture of continuous improvement throughout Biogen.QualificationsThe ideal candidate for the Project Manager, Global Business Operations Excellence will have the following experiences:* 8+ years relevant experience in progressive global business optimization projects or related experience* Full life-cycle Business improvement methodology, including Lean Six Sigma. Experience with facilitation of Kaizen events. Lean Green belt or Black belt preferred.* Demonstrated ability to envision and influence operational strategies* ERP experience (Oracle Preferred)* Experience in leading Global, complex project implementation. Must understand underlying technical elements of implementation of large-scale technology programs which support global process improvement.* Proven ability to create solid project plans and to manage full lifecycle of project execution with rigor and disciple around deliverable creation and deliverable quality (lean initiatives, transitions, acquisitions/divestitures and/or technology projects).* Functional knowledge of key business processes (Order to Cash, Source to Pay, Hire to Retire, Record to Report); demonstrated business acumen to learn other business disciplines (R&D, Supply Chain, Manufacturing)* Excellent problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills. Ability to work collaboratively with others from any functional area or background, to influence thinking, and gain acceptance. Ability to comfortably work with both technical and non-technical audiences and to work with and through all levels in an organization.* Outstanding ability to diagnose problems that may be related to process, technology, strategy, or people and to put in place a clear plan to overcome the problem.* Solid financial acumen and ability to develop business cases that support new or improved project proposals* International experience: Self-awareness of communication style and cultural differences.* Consultative style: Ability to formulate and articulate a perspective and present it in a manner that generates understanding and alignment.* Self-motivated and capable of operating independently with limited oversight. Strong sense of personal accountability for work tasks.* Comfortable acting in a role as individual contributor and influencer* Comfort dealing with ambiguity and a fast-paced entrepreneurial environmentEducationBS/BA or University degree. MBA preferred.Additional InformationThe Sr. Project Manager, Global Business Operations Excellence acts as an expert on Project Management methods and tools to prioritize, advise, or lead cross-functional, global projects that improve the delivery capability and efficiency of Biogen operations. The position requires strong collaboration, communication, leadership, and change management skills as well as experience driving business change projects.
Sr. Project Manager, Global Business Operations Excellence
Job DescriptionThe CompanyAt Biogen, our mission is clear: we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. One of the world's first global biotechnology companies, Biogen was founded in 1978 and today has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is focused on advancing neuroscience research programs in Alzheimer's disease and dementia, MS and neuroimmunology, movement disorders, neuromuscular disorders, acute neurology, neurocognitive disorders, pain, and ophthalmology. Biogen also manufactures and commercializes biosimilars of advanced biologics.Global Business Services and Business OptimizationThe Global Business Services (GBS) and Business Optimization team is a newly formed organization established to transform Biogen's business processes with a vision of "Lean and Simple" operations to fuel commercial growth and the innovation pipeline. Further, GBS will provide further value by developing and delivering a suite of business solutions and support services that are valued by internal customers. GBS will deliver services by leveraging a global delivery model, operational transparency and metrics, leveraging global best practices, and a service-oriented process improvement culture. All solutions will be supported by strong business cases and ultimately monitored for the effectiveness and efficiency against benchmarks and service level agreements.The vision of GBS at Biogen is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution and partnerships with internal customers to develop "Lean and Simple" business solutions.The GBS Business Optimization team will champion building a continuous improvement culture that other parts of the organization will recognize and seek out for business support. We are developing a performance-based culture supported by tools, training, and well-defined accountability, where people can build their career or prepare for a role in the wider business or elsewhere within GBS. We seek individuals who can enhance our team with their knowledge, skills, innovation, collaboration and "can do" attitude.The PositionThe Sr. Project Manager, Global Business Operations Excellence acts as an expert on Project Management methods and tools to prioritize, advise, or lead cross-functional, global projects that improve the delivery capability and efficiency of Biogen operations. The position requires strong collaboration, communication, leadership, and change management skills as well as experience driving business change projects.Position Responsibilities* Work with business partners to proactively identify, prioritize, facilitate, and lead projects which drive continuous improvement* Engage in strategic discussions and provide recommendations based upon work analysis with quantified opportunities to drive business optimization. Synthesizes results, drives conclusions, makes recommendations to senior management, and implements change.* Document and present project conclusions and deliverables to business, functions, and management with recommendations. Demonstrate proficiency via effectively presenting complex topics in an easy-to-understand manner and via facilitation of meetings with representatives from all levels of the business* Create solid business cases and selling messages that articulate the value propositions of a project/program. Successfully advocate and support the change.* Lead multiple/complex implementations by developing and executing well-structured work plans, facilitate project and sponsor meetings, manage project budget/expenses, use continuous improvement tools/methodologies and Project Management tools/methodologies.* Holds direct and/or indirect accountability for management of the budget for one or several projects or programs* Leads, manages, and influences others to deliver projects on-time and within budget to achieve specified goals and objectives.* Facilitate issue resolution and escalation via coordinating solution development across the project team, steering committee, and business stakeholders* Analyzes root cause problems and recommends solutions to improve process delivery* Conduct process mapping, design and conduct process metrics to capture and quantify project findings and process improvements, and conduct process benchmarking. Recommend and implement methods to demonstrate and sustain improvements through metric and control monitoring.* Ability to manage and inspire a cross-functional, global project team* Motivate, mentor, and teach others the principles and tools of Project Management with the ability to share examples across end-to-end processes, offer alternatives, and provide constructive feedback to create a culture of continuous improvement throughout Biogen.QualificationsThe ideal candidate for the Project Manager, Global Business Operations Excellence will have the following experiences:* 8+ years relevant experience in progressive global business optimization projects or related experience* Full life-cycle Business improvement methodology, including Lean Six Sigma. Experience with facilitation of Kaizen events. Lean Green belt or Black belt preferred.* Demonstrated ability to envision and influence operational strategies* ERP experience (Oracle Preferred)* Experience in leading Global, complex project implementation. Must understand underlying technical elements of implementation of large-scale technology programs which support global process improvement.* Proven ability to create solid project plans and to manage full lifecycle of project execution with rigor and disciple around deliverable creation and deliverable quality (lean initiatives, transitions, acquisitions/divestitures and/or technology projects).* Functional knowledge of key business processes (Order to Cash, Source to Pay, Hire to Retire, Record to Report); demonstrated business acumen to learn other business disciplines (R&D, Supply Chain, Manufacturing)* Excellent problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills. Ability to work collaboratively with others from any functional area or background, to influence thinking, and gain acceptance. Ability to comfortably work with both technical and non-technical audiences and to work with and through all levels in an organization.* Outstanding ability to diagnose problems that may be related to process, technology, strategy, or people and to put in place a clear plan to overcome the problem.* Solid financial acumen and ability to develop business cases that support new or improved project proposals* International experience: Self-awareness of communication style and cultural differences.* Consultative style: Ability to formulate and articulate a perspective and present it in a manner that generates understanding and alignment.* Self-motivated and capable of operating independently with limited oversight. Strong sense of personal accountability for work tasks.* Comfortable acting in a role as individual contributor and influencer* Comfort dealing with ambiguity and a fast-paced entrepreneurial environmentEducationBS/BA or University degree. MBA preferred.Additional InformationThe Sr. Project Manager, Global Business Operations Excellence acts as an expert on Project Management methods and tools to prioritize, advise, or lead cross-functional, global projects that improve the delivery capability and efficiency of Biogen operations. The position requires strong collaboration, communication, leadership, and change management skills as well as experience driving business change projects.
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