We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.
Overview:
As the Community Outreach Coordinator, you’ll play a vital role in connecting Fleet Feet with the local running and fitness community. This dynamic role combines community relationship-building with in-store customer engagement to expand our impact, increase brand awareness, and drive business growth. Working closely with Store Leadership, the Store Support Team, and local partners, you’ll help make Fleet Feet a hub for all things running and wellness.
This role is perfect for someone who is passionate about community engagement, thrives on building connections, and enjoys blending retail experience with event coordination and grassroots marketing.
If you’re a people connector with a passion for running, wellness, and community building, we’d love to hear from you. Apply now and help us inspire the runner in everyone.
What You'll Do:
Community & Marketing Engagement
Build authentic relationships with local running groups, community organizations, and fitness-focused stakeholders.
Partner with store leadership to plan and execute community events that promote in-store engagement and sales.
Collaborate with Fleet Feet’s regional marketing team to align local outreach with national campaigns.
Coordinate and update social media, website content, and local marketing using company-provided tools and brand standards.
Represent the Fleet Feet brand consistently across all community-facing interactions.
Sales Floor Engagement
Work regular floor shifts to stay connected with the customer experience and represent upcoming community events.
Support customers through the Fleet Feet outfitting process, providing personalized service and product education.
Serve as a communication bridge between event planning and retail operations to ensure all staff are informed and engaged.
Act as a positive role model and support Retail Experience Managers during busy shifts.
What We're Looking For:
- At least 1 year of retail leadership experience in a customer-facing environment
- Flexible availability, including evenings, weekends, and holidays
- Demonstrated ability to deliver an outstanding customer experience
- Leadership skills in coaching, team motivation, delegation, and conflict resolution
- Proven experience with retail operations such as scheduling, inventory, and floor management
- Strong communication and interpersonal skills
- Highly organized and capable of managing multiple priorities in a fast-paced setting
- Passionate about team development, recognition, and growth
- Self-motivated, detail-oriented, and aligned with Fleet Feet’s mission and values
Why You'll Love It Here:
- Lead with Impact: Help guide a passionate team and shape a high-performing store culture
- Growth-Focused: Develop your leadership skills in a collaborative, purpose-driven environment
- Customer Connection: Make a difference every day by helping people find the right fit for their goals
- Team Energy: Be part of a motivated and engaged store team that values trust, purpose, and positivity
Career Advancement: Gain management experience with opportunities for future development
Benefits:
"Great People Deserve Great Perks/Benefits"
401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
Exclusive Discounts: Enjoy discounts on industry-leading products and specialized training programs.
Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
Comprehensive Benefits Package: For full-time employees (30+ hours/week), check out our Fleet Feet Benefits Guide for details on healthcare, wellness, and more.
Equal Opportunity & Reasonable Accommodations:
We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.