The DevOps Engineer II is responsible for supporting and optimizing the development, deployment, and operations of our software systems. You will work closely with our development, QA, and infrastructure teams to ensure high availability, scalability, and reliability across our systems. This is an excellent opportunity for individuals looking to grow their career in DevOps and cloud technologies.

What You'll Do:

• Assist in the development, deployment, validation, and maintenance of CI/CD pipelines by leveraging Gearset, ensuring automated software delivery and infrastructure management meets quality standards before release.
• Collaborate with development teams to ensure applications are properly configured, deployed, and monitored in sandbox and production environments.
• Help automate repetitive tasks and streamline development processes, including monitoring, logging, and troubleshooting.
• Monitor system performance and troubleshoot issues across multiple environments, ensuring uptime and reliability.
• Implement and maintain system and application monitoring and alerting tools to detect and resolve issues proactively within our DevOps Platform.
• Participate in on-call rotations and help troubleshoot critical production incidents.
• Assist in maintaining security best practices such as secure environments, pipelines, and data privacy.
• Document processes, configurations, and troubleshooting steps for operational transparency and knowledge sharing

What You Should Have:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Familiarity with version control tools such as Git.
• Experience with CI/CD tools (e.g., Gearset, Copado, Jenkins, GitLab CI, CircleCI).
• Basic knowledge of cloud platforms (Salesforce, AWS, Azure) and infrastructure management.
• Familiarity with Agile methodology of development.
• Strong problem-solving and troubleshooting skills.
• Good communication skills and the ability to work effectively with cross-functional teams.
• Ability to learn new technologies and stay up-to-date with industry trends.

Nice to Haves:

• 2-5 years of hands-on experience in a DevOps, Infrastructure, or Site Reliability Engineering (SRE) role.

The pay range for this position is $94,200 to $141,400for all US locations. Articulate takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. Articulate also offers a robust suite of benefits, check out the website for a full list.
The application window for this position is expected to close 90 days from the original posting date. About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that's engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses-was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage-is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people's humanity knowing that each person's unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 
Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at hr@articulate.com. (For information about Articulate's privacy practices, please view our Privacy Notice)
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