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Full Job Description
Position Details:
- Position: Commercial Loan Closing Specialist 2
- Industry: Banking/Financial Services
- Job duration: 24 months
- Location: Chandler, AZ 85224
- Shift: Monday - Friday
- Pay Rate: $20 - $22/hour
- Process and support the release of equipment titles to customers upon loan closure.
- Review and verify the accuracy of incoming titles from various sources.
- Conduct quality assurance checks to ensure all information is complete and correct before title release.
- Communicate with customers as needed to remediate title discrepancies or gather missing data.
- Manage a title processing pipeline, handling up to 20 requests simultaneously and meeting SLA timelines.
- Maintain accurate records and documentation of title transactions.
- Collaborate with internal teams to ensure smooth and standardized processes.
- Minimum 2 years of commercial loan processing experience.
- Proven experience working with vehicle or equipment titles (banking, dealership, or DMV background preferred).
- Intermediate proficiency in Excel, including PivotTables and VLOOKUP functions.
- Ability to manage and prioritize a high-volume workflow efficiently.
- Strong organizational and attention-to-detail skills.
- Experience with workflow or case management tools is a plus.
- Excellent customer service and communication skills, both verbal and written.
- Prior experience in finance, banking, or loan operations.
- Familiarity with vehicle title laws and regulations.
- Exposure to dealership or DMV processes is highly advantageous.
Job Information
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