Telecom Specialist at Collabera in Kings Point, FL

Title: Telecom/VOIP Technician Location: Kings Point, NY 11024 Duration: 6 months Note: Candidate should have the ability to obtain a public trust Pay Rate: $40/hr - $42/hr
Job Description

Knowledge of Call Manager and Unity VM
Program and troubleshoot VOIP phone and telecom issues
Administer licensing and users on the call Manager
Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines.
Perform network cable pulls and install network drops
Work with the network team in resolving network, wireless, and VoIP issues
Resolve trouble tickets with the Help-Desk team with end-to-end resolution
Maintain and support tributary equipment belonging to USMMA
Basic physical layer troubleshooting for Network Switches and fiber connections
Support Wireless access points and WAP installations
Perform other duties that may arise in support of USMMA
This position is 100% On-Site at Kings Point, NY

Qualifications

1- 3 years of experience working with VOIP Call Manager
1-3 years of experience with Network and wireless equipment
1-3 years of experience performing network cable pulls, network drops, and fiber connectivity troubleshooting
1-3 years of experience working with ISP, demarc, fiber, POTS, and Fax line connections
CCNA or VOIP certification preferred
Attention to Detail - able to efficiently process individual tasks quickly and accurately
Integrity - the ability to be honest and maintain strong moral principles
Procedure Development - ability to develop, maintain, and drive standardized processes, procedures, and workflows through the organization
Attitude - driven to constantly learn and adapt to new technologies and solutions
Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff, and Students.