Our financial services client is expanding their UX/Product Design team to support their acquisitions funnel experience. As Lead UX Designer you will be instrumental in shaping scalable, user-centered design solutions seen by external and internal audiences. The ideal candidate has experience designing for UX across multiple marketing channels and/or has designed for MarTech platforms previously.
This is a hybrid role, requiring in-office work Tuesday-Thursday. In order to be considered you must be in commuting distance (50 miles) of one of the following office locations: Irving, TX, Fort Worth, TX, or Charlotte, NC
You're the right fit if...
- You bring energy, curiosity, and proactive ideas to the table.
- You can run solo when needed, while still driving alignment across teams.
- You showcase strategic design thinking and systems understanding in your portfolio.
- You lead with clarity and passion, telling compelling stories around your work.
- You demonstrate craft and polish, with a strong eye for detail and quality.
- You understand the top-of-funnel experience and can envision future-state solutions.
Lead UX Designer Responsibilities:
- Lead end-to-end design efforts for customer acquisition experiences, from concept through execution.
- Translate complex workflows into intuitive experience models, wireframes, and prototypes.
- Develop scalable information architectures and interaction patterns across web and mobile platforms.
- Drive UX thought leadership, bringing strategic vision and scrappy execution to ambiguous problem spaces.
- Facilitate workshops and alignment sessions to foster shared understanding across product, engineering, and business teams.
- Partner closely with stakeholders to evolve strategy and create internal-facing materials that support alignment.
- Advocate for inclusive design and ensure accessibility and compliance are embedded throughout the design process.
- Create journey maps, user flows, and experience blueprints that guide seamless interactions.
- Present and communicate design rationale effectively to cross-functional stakeholders and leadership.
- Mentor junior designers and contribute to a culture of design excellence and continuous improvement.
Required Qualifications
- Minimum 10 years of experience in UX/Product Design, with at least 5+ years leading projects end-to-end.
- Proven experience mentoring other designers design teams, previous management experience is a plus (this is an individual contributor role)
- Strong portfolio showcasing systems thinking, visual polish, and strategic problem-solving across complex domains.
- Demonstrated ability to lead conversations, identify problems, and tell data-driven design stories.
- Proficiency in Figma, Miro, and other industry-standard design and research tools.
- Experience working in Agile or other iterative delivery models.
- Strong understanding of information architecture, accessibility standards, and inclusive design principles.
- Ability to influence cross-functional decisions and communicate complex concepts clearly.
- Experience designing for regulated industries or financial services is preferred.
- Self-starter with excellent time management, organizational skills, and attention to detail.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
zach.ryan@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : ZR2-1874517L853 -- in the email subject line for your application to be considered.***
Zach Ryan - Lead Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 08/18/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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