At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply.

Priority deadline for applications is September 17, 2025 at 5pm Pacific Time. Due to the volume of incoming applications, the role may be closed earlier than September 17, 2025.

Job Summary:

Under limited supervision, responsible for Maintenance, Repair, Landscaping and other services of Aquarium properties, buildings, equipment, and systems. Develop, maintain, and manage budgets, schedules, scopes of work, request for qualification (RFQ) and request for proposal (RFP), contracts, purchase orders, and project plans. Select, manage, and evaluate vendors in the performance of all Services. Review, respond to, and act upon proposals, quotes, invoices, work requests, and similar. Partner with management to identify, prioritize, and plan Services, as well as provide expert advice on related long-term real estate development objectives. Develop and implement business processes to improve data-driven decisions and management efficiency. Manage modifications to enhance building safety, meet or exceed code, and provide preventative maintenance measures. Ensure as-built conditions and permit documents are maintained and archived. Support sustainability goals, development of standard specifications, space utilization assessment, and post-occupancy success. Perform other duties as required.

Core Activities:

• Evaluate all MBA properties on a regular basis to determine current condition and required service for proactive building care including safety, sustainability, and preventative maintenance.
• Ensure modifications and upgrades are properly and completely permitted whenever necessary, meet or exceed code requirements including accessibility guidelines, are fully documented upon completion, and meet MBA materials and systems standards.
• Manage recurring service plans for landscape and other needs for all MBA properties, ensuring performance of vendors consistently meets project expectations and on-site requirements.
• Respond to day-to-day work requests from building occupants, providing prompt information on planned action, following through to resolution.
• Develop, work plans for all three types of external service (e.g., recurring, preventative, on-call), including annual budget requests, specific work schedules, relevant processes and procedures, and contract documents for Services.
• Improve and maintain all related administrative processes including but not limited to work requests, inventory management, procurement, and invoice review and approval, utilizing applications such as Adaptive Insights, Archibus, Concur Expense, DocuSign, Google Drive, Robin Powered, Sage Intacct, and Microsoft Office Suite applications.
• Contract with vendors for recurring service (e.g., landscape, etc.), preventative maintenance (e.g., HVAC filter changes, gutter cleaning, etc.), and on-call repair needs (e.g., electrical, plumbing, roofing, etc.). Identify viable vendors, determine scopes of work and schedules, obtain competitive bids or negotiate pricing, select and contract with successful vendors.
• Oversee contractor site access and responsiveness to on-site requirements, and assess performance, providing appropriate feedback. Ensure focus on regulatory and code compliance, industry best practices, sustainability, and social justice throughout vendor relationships.
• Provide leadership through sharing construction industry best practices, including those for collaboration and communication; developing automated processes; building efficient cross-functional teams; providing expert insight on cost estimating for forecasts and budgeting; and supporting continuous improvement ideals in all aspects of work.
• Respond to emergency situations as needed at MBA properties to assess, stabilize, and mitigate as necessary with follow-up to provide long-term repair/ replacement services via vendor contracts.