Our client is looking for a Senior Product Manager to join its dynamic product team in a hybrid capacity, onsite a minimum 2 days per week, in one of their corporate office locations.
The Senior Product Manager will play a pivotal role in enhancing both customer-facing and internal team member experiences within the Collections domain. This individual will lead cross-functional initiatives, leveraging data, empathy, and strategic insight to deliver impactful solutions that improve financial well-being and drive business performance.
Senior Product Manager Responsibilities:
- Partner with Strategy and Operations teams to identify opportunities for improving digital and team member experiences within Collections.
- Lead cross-functional teams to uncover customer and team member needs, eliminate friction, and deliver seamless product journeys.
- Own the execution of the Collections Roadmap in collaboration with engineering and technology teams.
- Analyze performance data to identify areas for enhancement and innovation.
- Collaborate with Operations to shift costly interactions toward digital self-service solutions.
- Align and prioritize initiatives across Engineering, Design, Operations, and Strategy teams.
- Use data to inform product strategy, define customer intent, validate hypotheses, and guide development.
- Communicate progress, risks, and achievements to stakeholders and senior leadership.
- Serve as a strategic voice for the product team, clarifying direction and amplifying team contributions.
Senior Product Manager Requirements:
- Minimum of 5 years of experience in digital consumer product management, preferably at scale; experience in Collections is a plus.
- Proven track record of launching successful products, features, or experiences with strong execution detail.
- Deep understanding of Agile and iterative development methodologies.
- Ability to align product vision across cross-functional teams and drive execution.
- Strong communication skills for influencing stakeholders and motivating teams.
- Analytical mindset with the ability to simplify complexity and assess broader implications.
- Passion for solving customer problems and delivering continuous value.
- Demonstrated ability to solve complex problems and carry solutions through to completion.
- Experience across the full digital product lifecycle: roadmapping, requirements, development, testing, and deployment.
- Ownership mentality with a clear understanding of how the role fits into the broader product ecosystem.
- Adaptable and positive attitude in a dynamic, growth-oriented environment.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
cameron.little@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : CL9-1871652 -- in the email subject line for your application to be considered.***
Cameron Little - Senior Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 07/23/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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