Overview

Job Duties

• Completes end-of-month deposit reconciliation, ensuring all balances are collected, addressing failed or declined transactions, and resolving discrepancies through follow-up. (Essential)
• Oversees the maintenance, functionality, and cleanliness of Wellness Center equipment, coordinating repairs and preventative maintenance as needed. (Essential)
• Provides daily leadership and supervision to Wellness Center staff, including training, coaching, and performance guidance. (Essential)
• Develops and coordinates wellness programs, classes, and events to enhance resident engagement. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Maintains and monitors Wellness Center inventory, including beverage supplies, and coordinates timely replenishment to ensure adequate stock levels.
• Develops and oversees team member scheduling, ensuring compliance with company guidelines and maintaining appropriate staffing coverage.
• Reviews, verifies, and submits personal trainer invoices to the Accounting Department, ensuring accuracy and timeliness.
• Identifies and reports wellness center maintenance needs, coordinates with vendors as needed, and follows up to ensure timely resolution.
• Ensures a high standard of customer service and maintains a welcoming environment for all residents and guests.
• Ensures adherence to community policies, safety procedures, and Wellness Center guidelines.
• Acts as the primary point of contact for Wellness Center operations, resolving issues and escalating concerns as needed.
• Collaborates with personal trainers and instructors to coordinate schedules and promote offerings.
• Monitors participation and adjusts offerings based on resident feedback.
• Other duties as assigned.

Requirements

• High School Diploma or GED (Required)
• 1 year in experience in customer service or sales (Required)
• 6 months in experience working in a fitness center or similar environment (Preferred)
• Must have a valid driver's license
• Excellent written and verbal communication skills
• Strong organizational skills
• Demonstrated leadership abilities
• Basic computer proficiency, including the ability to use email and the internet
• Strong customer service skills

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multipleplan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Get paid daily withDailyPay
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty